Toyota of Hollywood FL

I can't get a service manager to return my call for 5 days. I leased my 2016 car from toyota of hollywood , took it in twice for regular maintenence both time they broke my wheel cover and said nothing. Even be I leased my 2016 car from toyota of hollywood , took it in twice for regular maintenence both time they broke my wheel cover and said nothing. Even before I let them do the work the second time, I brought it to their attention that they broke my wheel covers, and please take note that none are now broken. Guess what, they still broke it, and denied they did. For my third maintenance, I took it to lipton toyota, they discovered my tire pressure sensor was broken off, and just put back in the tire. The only persons that went into my tire was toyota of hollywood to put a patch inside the tire for a small nail in the tire, instead of just a plug. And then trying to charge me $40 for the patch, but still refusing to accept guilt for breaking my wheel covers. Now I've been trying to get in touch with a service Manger for 5 days to discuss my tire pressure sensor. I can't get any Manger to accept or return my call, for 5 days. My next option is to drive the 40 minutes there. More

experience purchasing my 2017 Rav4 purchased a 2017 Rav4 XLE, I worked with Steve O, and finance agent Zak. I must say , in the long run, the experience became very good. After pi purchased a 2017 Rav4 XLE, I worked with Steve O, and finance agent Zak. I must say , in the long run, the experience became very good. After picking the vehicle I chose, and working with Steve and Zak. I ended up getting the deal I was looking to get. The deal went as advertised.No exceptions. There's nothing like getting the car of ones choice, and getting the deal you saw advertised, If one qualifies for that right. All of the above occurred. So with that. I can only recommend this dealership and its team for honoring what they advertised. So thumbs up to The team at Toyota Hollywood. Hope any customer that does business with them, leaves on a high note as I and my Girlfriend did. Shop on Sincerely, Jim Landwirth ' More

deceptive sales practices and poor service a new car was sold to me with standard factory equipment on window sticker, but seller did not disclose that had replaced factory touch screen with no a new car was sold to me with standard factory equipment on window sticker, but seller did not disclose that had replaced factory touch screen with non warranted, inferior aftermarket part which has failed after 2 years. i thought that was an illegal sales practice! I am well within my 3yr 36k mile factory warranty but will NEVER return to TOH after reading how terrible they are on multiple websites. I've requested multiple staff by multiple means to ship the original factory equipment to my ethical local dealer Earl Stewart to replace faulty ADVENT system and maintain my factory warranty coverage. NO RESPONSE. I'm an old, poor, single female veteran who bought this car so i never had to worry again. I guess corporate America is having a good laugh!! Even Toyota corporate customer service says "that's a sales issue" and "there's nothing we can do" RUN, DON't WALK away from this terrible dealership, and maybe TOYOTA also, I'm going HONDA because of this. dealer also made false statements in rebuttal saying that "dealer add ons" were listed on window sticker but it's NOT TRUE! I have all original paperwork/stickers and there IS NO SUCH STICKER!! what liars!! More

Feliz con mi nuevo Toyota Corolla Mi experiencia en este dealer de Hollywod ha sido magnífica, especialmente estoy muy satisfecha con la atención y profesionalidad del vendedor José S Mi experiencia en este dealer de Hollywod ha sido magnífica, especialmente estoy muy satisfecha con la atención y profesionalidad del vendedor José Sosa, es una persona que se gana la confianza, toda mi familia ha ido alli, y amistades también, y siempre salimos con un carro y satisfechos de haber hecho un buen negocio. Gracias! ! More

Very fast and nice This is from George and Susan smith we went for hotdogs and hamburger and came home with a rave 5 Mosher sirdell is the man to take care of you he is This is from George and Susan smith we went for hotdogs and hamburger and came home with a rave 5 Mosher sirdell is the man to take care of you he is very good and quickly on his feet very nice man now we can say we have a new car that we love thank you god bless More

Jaime Calderon I was in dire need of a car but have poor credit and little money being that I am a single parent of 4! I inquired online on Toyota of Hollywood websi I was in dire need of a car but have poor credit and little money being that I am a single parent of 4! I inquired online on Toyota of Hollywood website and a lot of other dealership website. I went to a couple of dealerships and came up SHORT. Although I was very hesitant due to prior turn downs, Jamie was very consistently determined to get me in a car. From beginning, he was very professional, caring,understanding and very trustworthy. He has made my experience smooth and I would recommend this guy, MY GUY, to anyone ANYDAY!!!! Oh, and I got a brand new car. #TEAMJAIME More

2016 Toyota Prius Robert Maldonado is an excellent salesman. His enthusiasm is contagious. He and his assistant, Vanessa, were courteous-- very helpful with any qu Robert Maldonado is an excellent salesman. His enthusiasm is contagious. He and his assistant, Vanessa, were courteous-- very helpful with any questions I had. Robert and his assistant are employee assets for Toyota of Hollywood. I love my new 2016 Toyota Prius! More

Great experience and delightful staff Everyone from the receptionist to the sales rep, they were all helpful and friendly! I've been here before and always satisfied, even their service de Everyone from the receptionist to the sales rep, they were all helpful and friendly! I've been here before and always satisfied, even their service department always pleases. They work wonders and recommend you go to them for the best brand of cars! More