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Toyota of Hollywood - Service Center

Hollywood, FL

4.3
1,286 Reviews

1,286 Reviews of Toyota of Hollywood - Service Center

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September 05, 2023

Bad service, everything is bad. I lost my time. Nothing work there. I am not happy. More

by JCAJIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services
September 05, 2023

Communication could be better when picking up your vehicle and follow up calling the customer will be better More

by PALADREJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not listed
Sep 05, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and will work on improving our communication during vehicle pick-up. Thank you for bringing this to our attention, if there is anything else you would like to discuss, please don't hesitate to reach out to me directly. Thank you, John Diaz - Service Manager - 954-893-4662

September 05, 2023

This dealership is always very professional and listen to customers concerns. The wait is longer than expected but as long as the job is done correctly, it’s a good place More

by QBANCHICA27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Sep 05, 2023 -

Toyota of Hollywood FL responded

We appreciate your patience and understanding regarding the wait time at Toyota of Hollywood. We're committed to providing top-notch service. Thanks for sharing your experience!

September 05, 2023

Very good attention, speed, excellent service. .. very clear everything at all times in terms of services More

by carlitos suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Hollywood FL responded

Carlitos, we're glad to know you had a positive experience at Toyota of Hollywood. Thanks for highlighting our service and clarity—that's what we aim for!

September 04, 2023

Great service! Was in and out. Brian took care of me and always exceeds expectations!! More

by ANGELICA G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Hollywood FL responded

Thank you for this awesome review of Toyota of Hollywood! Brian will be glad to hear you appreciated his help. Safe travels!

September 04, 2023

Everything was good . I am satisfied with the service. Especialmente from j c. Thanks a lot More

by GUILLERMOBMONTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J c
Sep 05, 2023 -

Toyota of Hollywood FL responded

Thanks for sharing your appreciation for Toyota of Hollywood and our team! We look forward to your next visit!

September 04, 2023

I am very pleased with the service provided. I was well informed of every detail before hand. Lacie was very courteous and polite. More

by mrthsmll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacie Derose
Sep 05, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with us at Toyota of Hollywood! It's great that Lacie was able to assist and provide the information you needed. Thanks for your review!

September 04, 2023

All of the Work was ok but they don t found my leak on my left front tire And all the week i havé too put air on m’y tire ! More

by y.houletoyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Hollywood FL responded

I am sorry to learn about the issue with your tire. We strive for complete customer satisfaction at Toyota of Hollywood and would like to address this concern promptly. Please feel free to reach out so we can assist you further! -John Diaz - Service Manager - 954-893-4662

September 03, 2023

I spent 5 hours waiting for the carn not good 🙏🙏🙏very tired yesterday but thanks More

by JEANGILLESCLAUDE004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Toyota of Hollywood FL responded

Jean, we strive to deliver timely service and I apologize if the wait was longer than anticipated. We will keep your feedback in mind in our constant effort to improve our efficiency. If there's anything else you'd like to add, please reach out to me directly. Thank you, John Diaz - Service Manager - 954-893-4662

September 03, 2023

Always quick with getting in for appointments Also my tech JC is excellent. Explains everything More

by TR236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
Sep 05, 2023 -

Toyota of Hollywood FL responded

We are so happy to hear you always have positive experiences with our stellar team at Toyota of Hollywood! Thank you for choosing us!

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