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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,523 Reviews

2,523 Reviews of Toyota of Hollywood - Service Center

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July 10, 2024

Had to bring my car back because what they fix broke again. As soon as I drove off the lot, the piece they fixed broke and the new tires I installed has tire pressure issues. More

by SOTOVIVIAN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Toyota of Hollywood FL responded

We apologize for the inconvenience you experienced with your car repair and tire pressure issues. This is certainly not the level of service we aim to provide, and we'd like to make things right. Please reach out at your earliest convenience so we can address these concerns directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 10, 2024

The service was fast and I was helped good and in a timely manner had a good experience More

by ANTHONYMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Toyota of Hollywood FL responded

Anthony, it was our pleasure to assist you. Thank you from all of us here at Toyota of Hollywood!

July 09, 2024

Amazing customer service thank you for everything loved the environment and carrying for my baby More

by ANAHIS.AMAURI1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Toyota of Hollywood FL responded

We are grateful to have earned your trust in our business! Thanks for supporting Toyota of Hollywood.

July 09, 2024

Always have a great experience with Toyota of Hollywood, Dario is very helpful every time and gives a 5 star service. More

by sofffiag20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freedman Reyes
Jul 09, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're delighted to hear that Dario consistently provides excellent service at Toyota of Hollywood. We appreciate your continued support and look forward to serving you again!

July 09, 2024

Okay service. Promise free service but you always end up paying for it. Takes so long to finalize the payment and the receipt never describe item by item you get a More

by ANGELASEPHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Toyota of Hollywood FL responded

Angela, I apologize for the inconvenience you experienced. We aim to provide clear billing and timely service, so it's disappointing to hear about your experience. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 08, 2024

Brandon was very helpful. He went over what was necessary and what was a priority. More

by SCHEINFELDTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
Jul 09, 2024 -

Toyota of Hollywood FL responded

We're thrilled to hear that Brandon could offer accommodating assistance and expertise! Thank you for supporting Toyota of Hollywood with a stellar review.

July 08, 2024

The gentleman that took care of me was very helpful. Excellent job with the mechanic. More

by Fabiola.Aphonse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Toyota of Hollywood FL responded

Thank you for this 5-star review of Toyota of Hollywood! We will pass along your kudos to our team. Take care!

July 08, 2024

Can't complain Employees are all courteous and informative and helpful. They kept me inform of the progress of work. Thank you and I will recommend your dealership. Mr. Drew was courteous and r More

by SFERLONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department and Mr. Drew were outstanding
Jul 08, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're glad to hear that Mr. Drew and our team at Toyota of Hollywood provided courteous and informative service. We appreciate your recommendation and support!

July 08, 2024

Toyota of Hollywood gave quick, efficient, and quality service. I highly recommend them especially Danny Metts. More

by Rosecat1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Toyota of Hollywood FL responded

Thank you for the high recommendation! We're glad to hear Danny and our team at Toyota of Hollywood provided quick, efficient, and quality service. We appreciate your support!

July 08, 2024

Lack of comunication between the service customer service and the people who takes the appointments. More

by amvalencia1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Toyota of Hollywood FL responded

If we delivered anything less than a five-star experience then I'm very sorry. I would also like to speak with you to see what I can do to make things right. Please contact me at your earliest convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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