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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,522 Reviews

2,522 Reviews of Toyota of Hollywood - Service Center

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June 26, 2024

Great service, courteous, knowledgeable & professional staff. Isaiah O. helped out this time around, awesome advisor. Lacey is my main, she’s wonderful. More

by Dee
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah, Lacey
Jun 26, 2024 -

Toyota of Hollywood FL responded

Thank you for the fantastic feedback! We're delighted to hear that Isaiah and Lacey provided excellent service at Toyota of Hollywood. We appreciate your support!

June 26, 2024

The waiting time was shorter than I expected, I would choose again. Excellent attention of all staff More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
Jun 27, 2024 -

Toyota of Hollywood FL responded

Julio, we're delighted to hear that your experience at Toyota of Hollywood exceeded expectations. Thanks for the kind words and support!

June 26, 2024

Brandon of the service department was extremely passionate and knowledgeable along with a credible these features every service person should have More

by Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Toyota of Hollywood FL responded

Lorenzo, we're delighted to hear that Brandon provided such passionate and knowledgeable service at Toyota of Hollywood. Thanks for sharing your experience!

June 26, 2024

Great job , The only thing I waited 3 hours, I think it's a lot but that's how it is More

by LEONORJR1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Toyota of Hollywood FL responded

Leonor, thank you for leaving Toyota of Hollywood a five-star review! We appreciate your patience and will work to improve our wait times for you down the road. See you then!

June 25, 2024

excellent service, personalized customer service! ! I love toyota ⭐️⭐️⭐️⭐️ Good job guys , keep doing it Thanks More

by ALEJANDRAMONTERO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isahia Olajoyegb
Jun 25, 2024 -

Toyota of Hollywood FL responded

Alejandra, thank you for the kind words! We're delighted to hear that you had an excellent experience with Toyota of Hollywood. We appreciate your support and look forward to serving you next time!

June 25, 2024

All good, great attention and a fast service, than you for you excellent service see ya More

by SLMUSACORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Toyota of Hollywood FL responded

Thanks a bunch for the shout-out and support. See you next time at Toyota of Hollywood!

June 25, 2024

It pretty convenient but it’s a big business. It’s not only this dealer but Toyota is no longer a working class ideal car, the cost of maintenance is now outrageous. More

by JDESCHAMPS027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your thoughts. We appreciate the feedback and understand your concerns about maintenance costs at Toyota of Hollywood. If there's anything specific we can assist with, please let us know! - Shawn Jones - Customer Relations Manager - (954) 893-4660

June 25, 2024

Was excellent experiences. A Quick services and very professional. Iam so satisfied with the attention. Thanks. More

by NOSLENJEMARFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your excellent experience with us! We're delighted to hear that our team at Toyota of Hollywood provided quick and professional service. We appreciate your support!

June 25, 2024

This used to be a great place for service. Not now. Last time when I picked up my car the windshield was cracked. This time dropped my car off at 10:15 am and was told it wouldn't be serviced More

by kerrilcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear your experience has declined. We are committed to timely, thorough service, so it's disappointing that we've missed the mark. Your feedback is valuable and will be taken into consideration as we continually strive to improve our processes. If there's anything else we can do to restore your confidence, please be sure to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 25, 2024

Good service . fast attendant very nice I was out in no time good keep the good job More

by CELINAGORUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon very nice
Jun 25, 2024 -

Toyota of Hollywood FL responded

Thank you for this high-star rating of Toyota of Hollywood! We hope to see you again!

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