Toyota of Hollywood - Service Center

This dealership did not call me when my car was ready, when it was appraised I didn’t get a call but had a call from 3 people to start an appraisal when it was already supposed to happen, and my car has m when it was appraised I didn’t get a call but had a call from 3 people to start an appraisal when it was already supposed to happen, and my car has more issues than when I had brought it there. More

Been using this dealer service department since 2009 for one vehicle. Yes our toyota is old. Yes the original parts are wearing out. But the manner in which this dealer treated our loyalty was very disappoi one vehicle. Yes our toyota is old. Yes the original parts are wearing out. But the manner in which this dealer treated our loyalty was very disappointing. Our vehicle is a hybrid and we changed the main hybrid battery last year. A $6k investment. Just 9 days ago we had new tires installed. A $800 investment. When the “brake actuator pump” thru an error code, the dealer said the repair would be $2.5k. We opted to not repair and instead had the dealer appraise our vehicle. They came back and said that they don't want it but as a courtesy would take it for $300. Just the new tires from 9 days earlier cost more than double that!! Dealer made zero effort to retain us as a customer. VERY disappointing. Cannot recommend this dealer and will no longer give them our business. More

The best dealership I have ever visited in my life. They are very fast and effective. recommendable They are very fast and effective. recommendable More

I got a check engine light so I went to Toyota of Hollywood to check it. The service representative, Sebastian, told me estimate was for almost $3,000 although it is under Powertrain warranty with on Hollywood to check it. The service representative, Sebastian, told me estimate was for almost $3,000 although it is under Powertrain warranty with only 56,000 miles on the car and less than 4 years when I bought the vehicle from same dealership. I was told the parts involved are not covered by warranty. Then I spoke to the manager, Brian, when I came to pick up the car because Sebastian left his desk when I was coming to his desk, and I waited for him more than 30 minutes!?. Sebastian did not answer his cell number twice that is written on his business card. Brian told me, he will see what he can do. Next day, Sebastian sent me a text message saying we can do it for $2,200. I believe their diagnostic is wrong, no one questioned that. I am totally disappointed with Toyota of Hollywood service that was good but now I do not believe so. More

Horrible customer service, lost the key to my vehicle and no one cared, wasted plenty of time no one cared, wasted plenty of time More

Es un dealer con muy buena atención y servicio, el auto queda en perfectas condiciones. Ahí compré el auto y hago todos los servicios por su buen ambiente. Mi próximo auto lo compraré de nuevo ahí. queda en perfectas condiciones. Ahí compré el auto y hago todos los servicios por su buen ambiente. Mi próximo auto lo compraré de nuevo ahí. More

Outstanding services, they taking care my 2 Toyotas. I wait for it was worth it. I wait for it was worth it. More

Muy buen servicio, bastante rápido para la cantidad de vehículos q ingresan al mismo tiempo! vehículos q ingresan al mismo tiempo! More

AC needed service. Issue was quickly resolved and did not require larger repairs. Nice that car also was washed and shuttle was provided. Issue was quickly resolved and did not require larger repairs. Nice that car also was washed and shuttle was provided. More

I always appreciate the courtesy that’s shown to the customers when I visit TOH. Everyone is polite and professional. I also appreciate my interaction with Danny Metts. He is knowledgeable and keeps me customers when I visit TOH. Everyone is polite and professional. I also appreciate my interaction with Danny Metts. He is knowledgeable and keeps me updated on the progress of the service I’m there for. I’ve been going to TOH for the past 6 years and can’t picture going anywhere else for service on my RAV4. More