Toyota of Hollywood - Service Center

I had an 11 am appointment for an oil change. I was told 2-3 hours. There were no service managers in the drive through, to provide updates on when the job will be completed. At 1:30 I went insi I was told 2-3 hours. There were no service managers in the drive through, to provide updates on when the job will be completed. At 1:30 I went inside to get an update, most service tech were at lunch. I found one person to help me. Came to find out my paperwork was sitting on the desk. Why are all service people at lunch at the same time and no one to fill in, to provide SERVICE for customers? More

I was visiting from out of town. Glad the problem was fixed. Would have been happier with same day service, but Claudia was very helpful with getting me transportation. She is ver Glad the problem was fixed. Would have been happier with same day service, but Claudia was very helpful with getting me transportation. She is very good at dealing with the public. People skills and phone skills are A+. Hope you realize what a valuable asset she is for the company. More

Juan my service person was nice and professional. He looked out for me and gave me a discount for major service. As a single mother I appreciated that. He looked out for me and gave me a discount for major service. As a single mother I appreciated that. More

Service was completed. I came after I was notified it was done. I remained on site. There was no one around to answer my questions when I came over to get my car. Any perso I came after I was notified it was done. I remained on site. There was no one around to answer my questions when I came over to get my car. Any person that went up to from the dealership I did talk to gave me the answer. I don't know and walked away from me. Also, I was quoted one price and charged another. No one could help me with that as well and I had to pay to get my car back even though I had paperwork proving I was not supposed to pay that. Never coming back for service and I was looking at getting a car for my daughter while I was waiting. No way would I buy from them, I would pay more bot to deal with this dealership. More

It was very efficient and Brandon was very helpful and friendly. Brandon did a great job. friendly. Brandon did a great job. More

Excellent service! Very timely. A little expensive but well worth it. Thank you very much Very timely. A little expensive but well worth it. Thank you very much More

I took in the car to have an oil change with tire rotation. Whoever worked on my car stripped my right rear lug nut without mentioning it to me. I caught a flat a couple of weeks later and couldn’t p rotation. Whoever worked on my car stripped my right rear lug nut without mentioning it to me. I caught a flat a couple of weeks later and couldn’t put my spare on and had to wait to have my car towed. I told them my brakes were squeaky and was told that they could not duplicate the noise and my brakes had 7mm and were good. I have the tire place I took my flat to check the brakes come to find out they are 3mm and needed brakes and rotors! This will be the last time Toyota of Hollywood will ever see my vehicle or have me as a future customer for purchasing either. More

I took my car on Thursday. They didn’t fix it that day. They told me to come back next day. It was hard for me to ask for another day off to. They were only suppose to do maint They didn’t fix it that day. They told me to come back next day. It was hard for me to ask for another day off to. They were only suppose to do maintenance and alignment. I told them my tire was low, and they didn’t even look at it. They told me to come back Saturday. I drove my car with 2 nails and I didn’t know. I had to come back Saturday to get it fixed and paid $255 for a new tire. Why making too many appointments when you can’t fix all cars in the same way. It’s crazy, I lost a day at work, which I didn’t get paid More

Very professional, fast and helpful people right there! I will definitely coming back! Nice gentleman George Blaschke! I will definitely coming back! Nice gentleman George Blaschke! More

The service was very good, they were true to their words, I was very satisfied. I was very satisfied. More