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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,551 Reviews

2,551 Reviews of Toyota of Hollywood - Service Center

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June 07, 2024

Employees are courteous and helpful. They will answer questions more than once. They work very careful with my automobile. More

by PTLOMBARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience! We're glad to hear our team at Toyota of Hollywood was courteous and attentive with your automobile. We appreciate the support!

June 07, 2024

I couldn't be more satisfied with the experience. From the moment I arrived, the staff demonstrated a level of professionalism and customer care, the staff greeted me and took the time to understand More

by KPICADO80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear about your positive experience at Toyota of Hollywood! It's great to know our team provided excellent service for your RAV4 and addressed all your concerns with professionalism. Thanks for choosing us, and we look forward to serving you again!

June 07, 2024

Best experience and service i ever had. They helped me with the whole process and got the best deals More

by nicojaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

It was our pleasure to assist you! Thank you from all of us here at Toyota of Hollywood!

June 07, 2024

I am very satisfied with excellent service and support that they are giving me, thank you! More

by THAISA.SOUZA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Jun 10, 2024 -

Toyota of Hollywood FL responded

We're so glad we delivered a 5-star experience, Thalisa. Thank you for choosing Toyota of Hollywood!

June 06, 2024

I am very satisfied with the attention and service that I recently received from Service Manager Dan Metts. I brought my 2020 Highlander in for a scheduled 8:00am appointment, and after seeing a very long li More

by CHITRITR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Metts
Jun 06, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Dan provided you with exceptional service at Toyota of Hollywood. Thanks for sharing your positive experience!

June 06, 2024

Dan Metts has been our service manager. He is professional and always caring. He helps us in every way he can. We trust him completely and are happy to have our Toyota Highlander service at More

by BOTEROMONIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Metts
Jun 07, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with Dan and the team at Toyota of Hollywood! We're glad to hear that you're happy with the service on your Toyota Highlander. Your trust means a lot to us!

June 06, 2024

Brandon was easy to work with. Got in reasonably on time with an appointment and got out reasonably on time -Still have a problem with the app that two service advisors could not h More

by alanschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jean Louis
Jun 06, 2024 -

Toyota of Hollywood FL responded

Alan, thanks for the feedback! We're glad to hear Brandon made your visit smooth at Toyota of Hollywood. We'll look into the app issue and work on improving our support in that area.

June 05, 2024

I am pleased with the services provided on my vehicle The customer services was very helpful easy no long waiting cordial and professional. More

by NANMARTIN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 05, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear you had a positive experience with our team at Toyota of Hollywood. Thanks for sharing your feedback!

June 05, 2024

Not applicable not applicable not applicable not applicable not applicable not applicable not applicable not applicable More

by VITOURIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback! We appreciate your review here at Toyota of Hollywood.

June 05, 2024

Poor service department, had appointment for 7. 30 did not get seen for over an hour. More

by CARL29
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear that your service visit took longer than expected. We strive to deliver timely care, and it's disappointing to learn we missed the mark here. If you'd like to discuss this further, please don't hesitate to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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