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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,522 Reviews

2,522 Reviews of Toyota of Hollywood - Service Center

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March 29, 2025

I switched to this Dealership recently after 3 years at another Dealership and receiveing less than satisfactorily service. I am so glad I made this change! My Service Manager Brandon, was so reassur More

by ShelleyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 31, 2025 -

Toyota of Hollywood FL responded

Shelley, we're delighted to hear that your experience with Brandon and the team at Toyota of Hollywood exceeded expectations! It's fantastic to know our service process impressed you. Thank you for choosing us and recommending our dealership!

March 29, 2025

Bad experience Incorrect fault diagnoses Long wait times more expensive repair cost I didn't receive the report of what my car computer had as an error More

by ROANNYA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with the incorrect diagnosis and long wait times. We strive for transparency in our services, so it's concerning that you didn't receive a report of the error codes. Please reach out to us directly so we can address these issues and make things right for you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 28, 2025

It was a good experience with nice and helpful person assisting me I like that you have a waiting area where I can watch TV or eat a snack while waiting More

by paolomshanti
Recommend Dealer
Yes
Employees Worked With
Dan Metts
Mar 31, 2025 -

Toyota of Hollywood FL responded

Paolo, we're delighted to hear you enjoyed your visit and found our waiting area at Toyota of Hollywood comfortable. Thanks for sharing your experience with us!

March 28, 2025

great service, my car was done quickly, they took care of things i didn’t know More

by abagail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Toyota of Hollywood FL responded

Abagail, your kind review warms our hearts! Thank you from the Toyota of Hollywood Team.

March 28, 2025

My issue with the vehicle was resolved and I’m happy with everything that was done on the vehicle. More

by carrero784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Metts
Mar 31, 2025 -

Toyota of Hollywood FL responded

Happy customers make us happy! Thank you for the review of Toyota of Hollywood, Carrero.

March 27, 2025

I recently visited the Toyota Center and want to share my impressions. First of all, I was pleased with the cleanliness and order in the salon. The staff was polite and professional, and answered all my q More

by G.DIANA2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Zini
Mar 27, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us at Toyota of Hollywood! We're delighted to hear that our team provided a clean and professional environment during your visit. We appreciate the kind words and look forward to assisting you again in the future!

March 27, 2025

Excellent customer service and great service, I appreciate your support and suggestions for the car. More

by Mariela Hernandez Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts
Mar 27, 2025 -

Toyota of Hollywood FL responded

Mariela, it was our pleasure to assist you. Thank you from all of us here at Toyota of Hollywood!

March 27, 2025

Very courteous and Professional, great Customer Service experience, knowledgeable and nice and friendly plus a free Complimentary car wash. More

by rubmamel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear you enjoyed the courteous and professional service at Toyota of Hollywood. It's great that our team could provide a positive experience along with a complimentary car wash! Thanks for sharing your feedback!

March 26, 2025

We continue to receive excellent customer service from Brian Singeteri and the team of mechanics who work with him. Thank you.. More

by JEYLY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singeteri
Mar 26, 2025 -

Toyota of Hollywood FL responded

It's fantastic to hear that Brian Singeteri and the team at Toyota of Hollywood continue to provide you with excellent service. Thank you for sharing your experience, and we look forward to serving you again!

March 26, 2025

Excellent service . Waiting time was excellent. You don’t even have to have an appointment. Thank you Toyota this survey is taking up too much of my time More

by MORTIMERJ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Toyota of Hollywood FL responded

We're glad to hear you had an excellent experience with our team at Toyota of Hollywood. Thanks for taking the time to share your feedback with us—it means a lot!

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