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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,776 Reviews

2,776 Reviews of Toyota of Hollywood - Service Center

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June 29, 2024

I have a 2022 RAV4 prime. I loved the car, 6 months ago I started to have issues with my Trunk not opening with the button in the car or the button at the trunk. Makes a lou More

by Mimih1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Hollywood FL responded

Mimi, I'm sorry to hear about your experience with the trunk issue and our service department. It's disappointing that we couldn't resolve this for you, especially given how crucial it was for your daily needs. We appreciate your feedback and will use it to improve our services moving forward. If there's anything else you'd like to discuss or if you have further concerns, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 29, 2024

Very helpful, polite, knowledgeable and quick service at Toyota of Hollywood. When I went in for my recall. Thanks guys. More

by gonez500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 01, 2024 -

Toyota of Hollywood FL responded

We're glad to hear you had a positive experience with our team at Toyota of Hollywood! Thanks for trusting us with your recall service.

June 29, 2024

Excelente servicio. Recomendado. El servicio se realizó en el tiempo indicado, sin retrasos y muy amables More

by DANIZA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Toyota of Hollywood FL responded

Gracias por la reseña, Daniza! Nos alegra saber que el equipo de Toyota of Hollywood cumplió con sus expectativas y brindó un servicio puntual y amable. Estamos aquí para servirle!

June 29, 2024

Very professional team . I recommend it to everyone. Quality and good customer service. I make appointments and they call me faster. More

by yudmilaarias
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Jul 01, 2024 -

Toyota of Hollywood FL responded

Thank you for recommending Toyota of Hollywood! We're glad to hear our team provided quality service and efficient appointment scheduling. We appreciate your support!

June 29, 2024

I normally calls the dealership before I head over to the location. I contacted the dealership to verify if my 84 months of my battery warranty was still valid, once I got on the phone I was able to speak More

by SB3BROWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adris
Jul 01, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience and the miscommunication regarding your battery warranty. We strive for excellent customer service and it's clear we fell short this time. I'd like to address this issue personally; please reach out when you can. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 29, 2024

This is the best dealership that I buy a car from. This is my three cars and they serviced is the best and everyone that works at Toyota of Hollywood. They have a great manager that will help you on e More

by NREYNOSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Hollywood FL responded

Thank you for your loyalty and kind words about Toyota of Hollywood! We're delighted to hear that our team continues to provide excellent service. Enjoy your new car!

June 28, 2024

Muchas gracias, me encanta siempre la atención de cada uno de los empleados que me atiende! More

by andreinaaaquinterooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Hollywood FL responded

Gracias por esta excelente reseña, Andreina! Le enviamos un amistoso saludo desde Toyota of Hollywood.

June 28, 2024

They care about their customers Are organized and work well together they try to get your car back to you quickly. More

by DELORESJ369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Hollywood FL responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Toyota of Hollywood provided efficient and caring service. We appreciate your support!

June 28, 2024

Service was excellent, except I don't understand why if I had an appointment, why did it take 3hrs. Away from that.... I'm ok More

by Tica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dru
Jun 28, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback! We're glad to hear the service was excellent at Toyota of Hollywood, but we apologize for the wait time. We'll work on improving this aspect and appreciate your understanding. - Shawn Jones - Customer Relations Manager - (954) 893-4660

June 27, 2024

Was a very efficient service, thank you for your services and information. For sure I will do my next service with you. More

by Lilydiazmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Hollywood FL responded

Thank you for your kind words! We're glad to hear that our team at Toyota of Hollywood provided efficient service. We look forward to assisting you with your next visit!

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