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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,662 Reviews

2,662 Reviews of Toyota of Hollywood - Service Center

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June 03, 2024

First time visiting the service center Very impressed by the way the service dept runs More

by WAYNE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Toyota of Hollywood FL responded

We appreciate your kind feedback, Wayne! Thanks for choosing Toyota of Hollywood. We hope to have the opportunity to assist you again down the road.

June 03, 2024

The wait time for service is always too extended. If that is lessen it would be great More

by PATSY1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Toyota of Hollywood FL responded

Hi Patsy. I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, or anything else you would like to share, please don’t hesitate to reach out. Thanks, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 03, 2024

I had a great experience at the dealership. They did great job on my car. More

by any
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I work with the service department
Jun 03, 2024 -

Toyota of Hollywood FL responded

Thank you, Any, for stopping by to leave Toyota of Hollywood a wonderful review!

June 03, 2024

This Dealer is extremely wonderful and I will recommend anyone to them at anytime. Thanks More

by Burgette Stoby-Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Toyota of Hollywood FL responded

We'd like to express our gratitude for your kind review of Toyota of Hollywood. Thanks, Burgette!

June 03, 2024

Excellent service, everything done on time and the waiting area is very comfortable. Thank you More

by AWILDAPENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with Toyota of Hollywood!

June 03, 2024

I have a good Service at Toyota of Hollywood %100 I always go to the dealer because I trust them More

by MORENO3696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Toyota of Hollywood FL responded

Thank you for your confidence in Toyota of Hollywood and for your business. We are grateful to have you as a customer!

June 03, 2024

Service was fast, but before they sent me a code of the service they did on the car maybe they can improve it More

by Herz.158alli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Toyota of Hollywood FL responded

Herz.158alli, thanks for your feedback! We're glad to hear the service was fast at Toyota of Hollywood and appreciate your suggestion for improvement. We'll definitely take it into consideration!

June 02, 2024

Me dejaron la tapa protectora o babero suelta y este arrastra por más que pedí el favor no fue posible que me solucionaran el problema porque no lo cubría el seguro More

by RASSJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicio tecnico
Jun 03, 2024 -

Toyota of Hollywood FL responded

Gracias por contactarnos y por compartir su experiencia. Entiendo lo frustrante que puede ser esto y me disculpo por cualquier inconveniente causado. Me gustaría ayudar a resolver este asunto; por favor contácteme directamente cuando pueda para tener detalles acerca de lo sucedido. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 02, 2024

I was able to schedule an appointment right when I needed it and they even provided a ride home. More

by ohray3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andris Prado
Jun 03, 2024 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood. We are glad to hear that our team went above and beyond to ensure that your experience was smooth!

June 02, 2024

Dario muy profesional, buen trato, el servicio fue muy rápido, el auto mejoró su funcionamiento. More

by vincentvalley50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario E Salina
Jun 03, 2024 -

Toyota of Hollywood FL responded

Hola Vincent. Qué bueno saber que su experiencia de servicio con el equipo de Toyota of Hollywood tuvo excelentes resultados en su vehículo! Gracias por elegirnos.

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