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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,670 Reviews

2,670 Reviews of Toyota of Hollywood - Service Center

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May 24, 2024

Clean and friendly working area all workers are very respective to all customers love going More

by jbabasola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks!

May 24, 2024

The service excellent as ever Wait time too much Almost 4 hrs!!!!! Before only 2 !! More

by jsouberville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback. We're glad to hear you found our service excellent as always. We apologize for the extended wait time and understand your frustration. We're working on improving our efficiency to better serve you in the future. Thank you for your patience and please reach out if there is anything else we can do for you. - Shawn Jones - Customer Relations Manager - (954) 893-4660

May 24, 2024

Que fue muy corte atento y sabe lo que hace pone atención de lo que sé le informa More

by rivera6232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Hollywood FL responded

Sus amables palabras acerca del equipo de servicio de Toyota of Hollywood nos hacen sonreír! Muchas gracias por la confianza.

May 24, 2024

Estoy muy feliz con mi carro . Mil gracias x su ayuda ,muy contenta con mi experiencia con Toyota . El carro más lindoooooo . More

by luffer.a11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lory , gerente , bruno . Perfecto
May 24, 2024 -

Toyota of Hollywood FL responded

Nos alegra saber que está muy feliz con su carro nuevo y que tuvo una excelente experiencia en Toyota of Hollywood. Disfrute de sus nuevas millas!

May 24, 2024

The service team has always shown that excellence is not by accident, but by design! More

by dremu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks for working with us.

May 23, 2024

Good service and customer treatment, responsible for the precision of explaining upcoming necessary maintenance regarding the vehicle warranty. Satisfied Customer. More

by Eneida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mantenimient
May 24, 2024 -

Toyota of Hollywood FL responded

Eneida, we're glad to hear you had a positive experience with our team at Toyota of Hollywood. Thanks for sharing your feedback!

May 23, 2024

Bueno y que pesar que no tienen carro para entregar mientras se repara el propio More

by haroldvideophoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 24, 2024 -

Toyota of Hollywood FL responded

Hola Harold, gracias por la confianza en nuestro equipo de servicio de Toyota of Hollywood! Nos aseguraremos de tomar en cuenta sus sugerencias acerca del servicio de transporte adicional. Tenga un buen día! - Shawn Jones - Customer Relations Manager - (954) 893-4660

May 23, 2024

Brandon was great, got me in and out as soon as he could. Also made me aware of several minor issues with my car that we were able to fix. I’d highly recommend Brandon to anyone receiving service at Toyota o More

by gpnigro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Hollywood FL responded

Thank you for the recommendation! We're glad to hear Brandon provided efficient service and helped address your car's issues. We appreciate your support at Toyota of Hollywood!

May 23, 2024

I would like to hear more expertise from the sales agent. He seemed pre-programmed and their was no real human connection. More

by klindsey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback. We strive to provide expert, personable service, so it's disappointing if this was not reflected during your visit. We'll use this input to improve our efforts, and if you'd like to discuss further or have any other concerns, please reach out anytime. We would be grateful for the opportunity to earn your business. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 23, 2024

They would rather take care of walkins before taking care of yhr ones with appointments More

by MULDREW30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A. Moore
May 24, 2024 -

Toyota of Hollywood FL responded

I'm very sorry that you had a negative experience. We expect so much more for our customers than 1-star service and I want to make things right. Would you please reach out so we can discuss what happened here? Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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