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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,670 Reviews

2,670 Reviews of Toyota of Hollywood - Service Center

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May 20, 2024

Very good , they could have washed the truck, otherwise the service was good and timely More

by ollieturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Hollywood FL responded

Ollie, thank you for leaving Toyota of Hollywood a five-star review! We appreciate your feedback about the car wash and will work to improve for you next time!

May 20, 2024

The staff at the dealership are very friendly, helpful and professional. They greet you with a smile. More

by JUNERAPHAEL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaycee De Rose
May 20, 2024 -

Toyota of Hollywood FL responded

We're delighted to know you had a friendly and professional service experience with our staff at Toyota of Hollywood. Thanks for sharing your positive feedback!

May 20, 2024

The service was very good and fast and my service guy was very helpful with my understanding of what I needed More

by fussell1064@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with our service team at Toyota of Hollywood! It's important to us that we provide clear and helpful information. Thanks for the review, see you next time!

May 20, 2024

Amazing customer service, extremely helpful. All my questions were answered and they make sure your experience is wonderful. More

by aphillips9318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Toyota of Hollywood FL responded

We're delighted to know you had a wonderful experience at Toyota of Hollywood! Our team is always here to provide top-notch service and answer any questions. Thanks for the review!

May 20, 2024

No me cambiaron el aceite solo revisaron y pusieron un estiquer con fecha 10/24 y era 17/24 ese día solo cambiaron filtro de cabina del aire y del motor cosa que tuve que pagar de mi bolsillo pero eso no More

by VILLARPANDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Hollywood FL responded

Lamentamos mucho escuchar sobre su experiencia. Nos esforzamos por brindar un servicio de alta calidad y parece que no cumplimos con nuestras propias expectativas en esta ocasión. Entendemos sus preocupaciones acerca del cambio de aceite y nos gustaría tener la oportunidad de discutir esto más a fondo con usted para resolver cualquier problema pendiente. Por favor, póngase en contacto cuando pueda. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 20, 2024

Great service and one of the fastest that I ever seeing. Everyone is super friendly. More

by flores.tyrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Toyota of Hollywood FL responded

The team at Toyota of Hollywood loves seeing great reviews! Thank you!

May 19, 2024

Everything was done in the proper time and at the right time, very good service More

by hammonds Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks, Hammonds!

May 19, 2024

The young ladies I was dealing with were very helpful ,pleasant and polite .I will definitely come back. More

by LJROD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Hollywood FL responded

We're delighted to know our team at Toyota of Hollywood provided you with a pleasant and helpful experience. We look forward to seeing you again in the future!

May 19, 2024

I appreciate the service. Brandon is a good guy. Disappointed that I’m no longer able to receive a complimentary Uber back home while waiting for service because my address w More

by HUNTEFAMILY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Hollywood FL responded

We're glad to know you appreciated the service and found Brandon helpful at Toyota of Hollywood. We understand your disappointment about the Uber policy, we'll take note of it for future improvements. Thanks for sharing!

May 19, 2024

Wait time to long had appointment had to wait 5 hours for a1 hour recall and a oil change and no feedback More

by sueharry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Hollywood FL responded

Sue, I'm sorry to learn about the long wait time you experienced during your recent visit. We aim for efficiency and clear communication with our customers, so it's disappointing to know we fell short in this instance. We will use this feedback as a learning tool moving forward and invite you to please reach out directly if there are any outstanding concerns we can address. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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