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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,832 Reviews

2,832 Reviews of Toyota of Hollywood - Service Center

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June 14, 2024

Excellent Service and Caring People. The wait wasn't that bad. When we ask what was done they took the time to explain the service that was performed. More

by ve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience! We're glad to hear our team at Toyota of Hollywood provided excellent service and took the time to explain everything. We appreciate your support!

June 14, 2024

Todos perfecto me gusta siempre la temática de cómo lo decoran y todos son muy cordiales More

by YEISSETD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Toyota of Hollywood FL responded

Estamos contentos de saber que su experiencia fue excelente en Toyota of Hollywood! Gracias por la reseña.

June 14, 2024

They are quick courteous good work on vehicles very friendly and helpful They explain everything so you can understand More

by ASAGUE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Hollywood FL responded

Thanks for the great feedback! We're glad to hear our team at Toyota of Hollywood provided quick, courteous service and clear explanations. We appreciate your support!

June 14, 2024

Service maintenance was done as expected, all requests were solved and on time, for this reason I use your service even that is not located close to my home. More

by LUICAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singletery
Jun 14, 2024 -

Toyota of Hollywood FL responded

We're glad to hear that our team at Toyota of Hollywood met your expectations and provided timely service. Thanks for choosing us despite the distance!

June 14, 2024

seamless transition, from the moment we pulled up to pickup.. 5 stars. Our service advisor Juan was very knowledgeable and professional More

by jess28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Hollywood FL responded

Thank you for the 5-star review! We're glad to hear Juan provided knowledgeable and professional service at Toyota of Hollywood. We appreciate your support!

June 13, 2024

The service department was professional and my car was fine in time. My service advisor was well trained and was very helpful. More

by pmart01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with our service department at Toyota of Hollywood! We're glad to hear everything went smoothly and that our team was helpful. Safe driving!

June 13, 2024

I had an exceptional experience with Brandon at Toyota Hollywood during my recent wheel alignment service. Brandon’s professionalism and friendliness stood out, making the entire process smooth and hassle More

by ANDYSGRAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
Jun 13, 2024 -

Toyota of Hollywood FL responded

Andy, we're delighted to hear that Brandon made your wheel alignment service exceptional at Toyota of Hollywood. Thanks for the high recommendation and we look forward to seeing you again!

June 13, 2024

Isaiah was very knowledgeable. The location is also very clean and efficient. Everyone was helpful and courteous. More

by apeckhamsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
Jun 13, 2024 -

Toyota of Hollywood FL responded

Apeckhamsmith, we're delighted to hear that Isaiah and the team at Toyota of Hollywood provided you with a knowledgeable and efficient experience. Thanks for sharing your feedback!

June 12, 2024

Normally higher but I paid $79 to get everything checked but they missed my wipers which are now split and shredded just in time for the rain. Not happy about that. More

by seabizzy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jun 12, 2024 -

Toyota of Hollywood FL responded

I apologize for the oversight with your wipers. We aim to provide thorough service, and it's clear we fell short this time. Please reach out so we can address this issue promptly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 12, 2024

Excelent costumer service by Brandon, great organization, staring when you get there until I get back my car. More

by carloslopez66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2024 -

Toyota of Hollywood FL responded

Carlos, we're delighted to hear that Brandon and the team at Toyota of Hollywood provided excellent customer service. Thanks for sharing your experience!

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