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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,832 Reviews

2,832 Reviews of Toyota of Hollywood - Service Center

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June 12, 2024

Well it’s hard to get an appointment Several attempts to call with no return calls I have to just go down there hoping they can fit me in Don’t know who drops the ball there but goes on all the time More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Toyota of Hollywood FL responded

Ken, we apologize for the inconvenience you've experienced with scheduling at Toyota of Hollywood. Your feedback is important to us and we'll work on improving our communication process. Thank you for bringing this to our attention. Shawn Jones - Customer Relations Manager - (954) 893-4660

June 12, 2024

Excelente atención del asesor y del personal de servicio eso incluye un lugar limpio y ordenado 👏 More

by ALROMERO504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Toyota of Hollywood FL responded

Nos alegra leer sus comentarios! El equipo de Toyota of Hollywood trabaja duro para ofrecer una experiencia de servicio de 5 estrellas en todos los aspectos para nuestros clientes. Gracias por la reseña!

June 12, 2024

As always, JC was terrific. Saved me time and got it all done faster than I thought. He is an asset to your company! More

by JOANECHILDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that JC provided such efficient service at Toyota of Hollywood. Thanks for the wonderful feedback!

June 12, 2024

Brought my Toyota Highlander for an issue related to the wipers as well a recall. Service by Danny was great and the car was ready before the time he had shared. A good thing is that the wiper was replaced More

by davidmejia_yr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Jun 13, 2024 -

Toyota of Hollywood FL responded

David, we're glad to hear Danny provided great service and got your Toyota Highlander ready ahead of schedule at Toyota of Hollywood. Thanks for sharing your experience!

June 12, 2024

Lacey was amazing. Her service was exceptional and informational. She went above and beyond to make sure I was taken care of. More

by dylanegleston2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're delighted to hear that Lacey provided exceptional service at Toyota of Hollywood. We appreciate your support and look forward to assisting you again in the future!

June 12, 2024

efficient, fast, excellent attitude of people towards customers. and very organized. Toyota is the best. More

by MFANGEL006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Toyota of Hollywood FL responded

Thanks for the great feedback! We're delighted to hear you had an efficient and positive experience with our team at Toyota of Hollywood. We appreciate your support!

Jun 13, 2024 -

Toyota of Hollywood FL responded

Have a great day!

June 11, 2024

The service was fast and great. Daniel was efficient and knowledgeable. Not the first nor last time I'll be here. More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Hollywood FL responded

MJ, we're delighted to hear that Daniel provided efficient and knowledgeable service at Toyota of Hollywood. Thanks for your continued support!

June 11, 2024

Very fast service and effective. Good installations, the process was good. And. May car very clean. thanks. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Toyota of Hollywood FL responded

Fernando, we're glad to hear you had a positive experience with the fast and effective service at Toyota of Hollywood. Thanks for sharing your feedback!

June 10, 2024

This place does not do service. Every time I've been there they either done do the service at all and I have to get on them, or they'll do one out of a list of things and I have to More

by Alden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singletary, Brandon Silvestre, Juan Reyes
Jun 12, 2024 -

Toyota of Hollywood FL responded

Alden, I'm really sorry to hear about your repeated frustrations with our service. This isn't the experience we aim to provide and I'd like to address these issues directly. Please reach out when you have a moment so we can make things right for you. Thank you, John Diaz - Service Manager - 954-893-4662

June 10, 2024

Dependable consistency is what makes it so easy to return .my experience with Drew has always been positive More

by CINEASMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew manning
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with Drew and the team at Toyota of Hollywood! We're glad to hear that our dependable service keeps you coming back - safe travels until next time!

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