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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,522 Reviews
Call Service Center (844) 888-0753

2,522 Reviews of Toyota of Hollywood - Service Center

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March 24, 2025

I’ve been to a number of Toyota Dealerships, Hollywood Toyota gave me the most undesirable experience and not only once. I will never come back to this place ever again. More

by bugsytoytoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Blaschke
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Mar 25, 2025 -

Toyota of Hollywood FL responded

It's disappointing to hear about your experiences with us. We strive for better and would appreciate the opportunity to address any specific concerns you have. Please feel free to reach out if you'd like to discuss this further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 24, 2025

Hace poco compré un vehículo usado certificado 2024. El vehículo salió con fallas y daños, me ha tocado llevarlo a servicio para que este sea reparado. More

by JUANMAOR23
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torres
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Mar 25, 2025 -

Toyota of Hollywood FL responded

Juanm, lamento mucho escuchar sobre los problemas con su vehículo. Esto no es lo que esperamos para nuestros clientes y nos gustaría ayudar a resolverlo. Por favor, póngase en contacto conmigo cuando tenga la oportunidad. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 24, 2025

The waiting time was average. I waited about 2 hours. The service aspect could be done better. For some reason my next oil change sticker was not attached to the windshield. More

by Kervens Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Toyota of Hollywood FL responded

Kervens, thank you for your feedback. We apologize for the oversight with the oil change sticker and appreciate your patience during your visit. We'll work on improving our service efficiency to ensure a better experience next time. If there's anything else you'd like to discuss, feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 23, 2025

Very good service will recomend Quick response will go back will tell m’y friends More

by royyvan1951@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Toyota of Hollywood FL responded

Here at Toyota of Hollywood, we are always thankful for positive feedback from our customers. Thank you!

March 22, 2025

I am pleased of the services provided. The wait wasn’t minimal compared to other dealers. More

by daphnee14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
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Mar 24, 2025 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team delivered an excellent experience. Thank you, Daphnee!

March 22, 2025

staff is very attentive,My service technician is very good with me He listen and make me feel important,I appreciate his passion he shows toward me as a customer More

by RJOHNS9304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that our team at Toyota of Hollywood made you feel valued and well taken care of. Your appreciation for your service technician's attentiveness means a lot to us, and we'll be sure to share your kind words with the team!

March 22, 2025

Professional and great costumer service sums it up! Quality service with attention to the customers concerns More

by David N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts, Sonny Julio Alonso, Denys, & Dalton P.
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Mar 24, 2025 -

Toyota of Hollywood FL responded

David, we're delighted to hear that you appreciated the professional and attentive service at Toyota of Hollywood. Thank you for sharing your experience with us!

March 22, 2025

The work was completed quickly, without complications. Dario was an excellent service advisor. Will bring my car back. More

by lillethv
Recommend Dealer
Yes
Employees Worked With
Dario
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Mar 24, 2025 -

Toyota of Hollywood FL responded

Lilleth, we're delighted to hear that Dario provided excellent service and made your experience at Toyota of Hollywood smooth. We look forward to seeing you again for future visits!

March 22, 2025

The showroom is spacious clean. Agent took the information in a short amount of time in a friendly manner. More

by Mariana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Toyota of Hollywood FL responded

Mariana, we're delighted to hear you had a positive experience at Toyota of Hollywood! Our team is always here to make the process smooth and enjoyable. Thanks for sharing your feedback!

March 22, 2025

Great lol It was great! Nothing more I can say about my experience with the dealership lol. More

by martb91
Recommend Dealer
Yes
Employees Worked With
Jaroslav
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Mar 24, 2025 -

Toyota of Hollywood FL responded

Thanks so much for your review. We look forward to your next visit to Toyota of Hollywood!

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