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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,673 Reviews
Call Service Center (844) 888-0753

2,673 Reviews of Toyota of Hollywood - Service Center

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May 14, 2024

They did a great job,The service was exelente and profesional.thank you so much. More

by JULIAVBANON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Toyota of Hollywood FL responded

Thank you, Julia, for leaving Toyota of Hollywood this stellar review!

May 13, 2024

Helpful and courteous. I mostly appreciate the concern to get me home and back to the dealership. More

by HERME_BELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Singletary
Report | Print
May 13, 2024 -

Toyota of Hollywood FL responded

Thank you for this high-star review of Toyota of Hollywood! We truly appreciate your feedback!

May 13, 2024

Great service. That man is very courteous . He helped me although my appointment was on Monday More

by Sydnaym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your 5-star review of Toyota of Hollywood! Have a great day!

May 13, 2024

Hollywood Toyota has great service and great prices great values and great communication best dealer More

by ccifuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Toyota of Hollywood FL responded

We're delighted to know you had a great experience with us at Toyota of Hollywood! Thanks for highlighting our service, prices, and communication. We appreciate your support!

May 13, 2024

This dealership it’s working are very kind, fast paced, and also very very friendly which is a great thing. More

by Heisy E Carballo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon M Silvestre
Report | Print
May 13, 2024 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with our team at Toyota of Hollywood! We strive for friendly and efficient service. Thanks for your review!

May 12, 2024

As always very happy from the moment you drive up & greeted by the porters & directed to your service advisor is always a pleasure. My service advisor Danny Metts is always great! Keeps you in the loop More

by Lesley Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
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May 13, 2024 -

Toyota of Hollywood FL responded

Lesley, it's great to know that you always have a positive experience with us at Toyota of Hollywood. We're glad Danny and the rest of our team could make your visit seamless! Thanks for recommending us - we appreciate it!

May 12, 2024

Transparent service. Provided accurate estamie for work that needed to be completed. Suggested future work. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Cordon
Report | Print
May 13, 2024 -

Toyota of Hollywood FL responded

Alex, we appreciate your feedback! We're glad to know you found our service at Toyota of Hollywood transparent and helpful. Looking forward to assisting with any future work on your vehicle!

May 12, 2024

The place over booked clients, and the wait was over 5 hours for an oil change. More

by gottakeepmoving77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts
Report | Print
May 13, 2024 -

Toyota of Hollywood FL responded

We strive to provide attentive and efficient service, so it's disappointing to read your review. However, we appreciate your feedback and will keep it in mind as we work to make improvements for all our customers going forward. If there's anything else you'd like to discuss, please don't hesitate to reach out. Thank you, Shawn Jones - Customer Care Relations Manager - (954) 893-4660

May 12, 2024

My boyfriend was there for 6 hours for a diagnostic test that was never done and the service man Isaiah was very rude when talking to him in regards to how long my boyfriend sat there to get the car a/c fix More

by VENDEREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Toyota of Hollywood FL responded

I'm sorry to read about the experience you've described. We strive for excellent customer service and it sounds like we fell short during your visit, especially in terms of communication and timeliness. I'd appreciate the opportunity to discuss this further with you - please feel free to reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

May 12, 2024

Very excellent customer service always friendly and takes care of your vehicle like it's theirs More

by MATTBOOTH2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy
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May 13, 2024 -

Toyota of Hollywood FL responded

Thank you, Matt, for stopping by to leave Toyota of Hollywood a wonderful review! We appreciate your ongoing trust in our service team to take care of your vehicle.

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