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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,676 Reviews
Call Service Center (844) 888-0753

2,676 Reviews of Toyota of Hollywood - Service Center

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May 10, 2024

I had scheduled an appointment for 7:45 am, the team was very diligent and welcoming. Brandon the representative who assisted me with my car service. He provided all the information and details I needed it. More

by VICTORIARM91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services- Brandon
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May 13, 2024 -

Toyota of Hollywood FL responded

We're glad to know our team at Toyota of Hollywood was able to assist you promptly and efficiently, especially Brandon. We always aim for top-notch service! Thanks for sharing your experience with us.

May 10, 2024

I was pleased with the service center but I found the waiting lacking food options More

by hopsonfitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a four-star review. We appreciate your feedback on our food options and will work to improve in this area. See you next time!

May 10, 2024

Great service! Good communication all the time. Awesome and detailed work on my car I love it! More

by yoanrd28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Toyota of Hollywood FL responded

The team at Toyota of Hollywood loves seeing great reviews! Thank you for sharing your positive experience with our service team!

May 10, 2024

Excelente Servicio muy agradable la gente que trabaja ahí en especial el Sr Salinas un profesional More

by ALVAROMANTILLA67@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Toyota of Hollywood FL responded

Hola, Alvaro! Gracias por las 5 estrellas para Franco del equipo de Toyota of Hollywood. Que tenga un buen día!

May 10, 2024

I found the service offered by Toyota of Hollywood to be Courteous, professional, friendly and informative. More

by YELKCUB_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andris Prado.
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May 10, 2024 -

Toyota of Hollywood FL responded

We're glad to know you found our service at Toyota of Hollywood courteous, professional and informative. Your feedback is much appreciated!

May 10, 2024

My assistant Daniel is ALWAYS helpful, informative and friendly. Excellent customer service all the time. Thank you! More

by FRABIZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts
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May 10, 2024 -

Toyota of Hollywood FL responded

We're delighted to know that Daniel consistently provides excellent service at Toyota of Hollywood. Your kind words are greatly appreciated!

May 10, 2024

this last time sucks waiting too long for no reason and ended up picking it up next day More

by WERDOL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Toyota of Hollywood FL responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, or anything else you would like to share, please don’t hesitate to reach out. Thank you. Shawn Jones - Customer Care Relations Manager - (954) 893-4660.

May 10, 2024

Everything went on time and the representstive was veryl polite and informative. I would definitely recommend More

by ERGASCHERYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Toyota of Hollywood FL responded

We're glad to know that you had a timely and informative experience with us at Toyota of Hollywood. Your recommendation means the world to us, thank you!

May 09, 2024

Lacey is really a pleasure to deal with! I go out of my way to be attended by her. More

by milapsx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
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May 09, 2024 -

Toyota of Hollywood FL responded

We are so glad you enjoy working with Lacey! Thanks for sharing your kind words with the Toyota of Hollywood team and leaving us a five-star review.

May 09, 2024

I always have a good experience with this dealer drew my assistant is always great and has an excellent customer service More

by rosario_linda10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew is the best
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May 09, 2024 -

Toyota of Hollywood FL responded

Rosario, we're so glad to know that Drew consistently provides you with excellent service at Toyota of Hollywood. Thanks for your continued support and positive feedback!

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