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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,514 Reviews

2,514 Reviews of Toyota of Hollywood - Service Center

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March 20, 2025

A very friendly place, a lot of good and professional people. Jaimar,she is the best. Thanks. More

by britevelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Toyota of Hollywood FL responded

We are glad to hear that Jaimar and the Toyota of Hollywood team have provided excellent service. Thank you for your support!

March 18, 2025

The service advisor was great. Brian Singletery was up to date on my car. Fantastic More

by LIDASHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood, we appreciate your positive feedback for Brian!

March 18, 2025

I only go this this location based upon the great service. Brandon and crew is top notch. Don't take my word go visit and see for yourself. More

by Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon S
Mar 19, 2025 -

Toyota of Hollywood FL responded

Lorenzo, we're delighted to hear that Brandon and the team at Toyota of Hollywood have consistently provided you with top-notch service. Thanks for your kind words and recommendation!

March 17, 2025

Attention excelente, el tiempo estimado y un servicio muy bueno satisfecha siempre boy a Hollywood More

by auroramaria64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Toyota of Hollywood FL responded

Gracias por elegirnos una y otra vez, Aurora! Nos contenta saber que su experiencia en Toyota of Hollywood fue positiva. Tenga una gran semana!

March 17, 2025

atentos coodiales respomsables profecionales interesa dos puntuales educados observativos personas muy atenntas en su trabajo gracias More

by Johan Hau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ruben y su gran equipo
Mar 17, 2025 -

Toyota of Hollywood FL responded

Johan, gracias por compartir sus comentarios sobre el equipo de Toyota of Hollywood. Nos alegra saber que tuvo una experiencia tan positiva con nosotros. Apreciamos mucho su apoyo!

March 16, 2025

Tks for everything. Happy with the service, I received from Nick, Camila and financier Manuel More

by marianalabra
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Cerecedo
Mar 17, 2025 -

Toyota of Hollywood FL responded

We are glad to hear that Nick, Camila, and Manuel provided excellent service. Thanks for choosing Toyota of Hollywood!

March 16, 2025

Fui a un cambio de aceite con rotacion me cobraron la rotacion y no la pudieron hacer por que el mecanico no pudo safar la tuerca de la rueda aunque me lo cobraron More

by YURIYANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Toyota of Hollywood FL responded

Hola Yuri, me disculpo por la situación con el servicio de rotación. Esto no es lo que esperamos para nuestros clientes y me gustaría resolverlo personalmente. Por favor, contácteme cuando tenga un momento. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 16, 2025

National recall, they oder the parts they the Vin and at the time of the appointment they used the part on another car. So, they waited 5 hrs of what they said it was for inspection, 3 weeks laterI made an More

by jfig123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with the recall service. It sounds like there were several missteps, and I apologize for any inconvenience caused by this situation. We aim to treat every customer with respect and professionalism, so it's concerning that we fell short here. If you'd like to discuss this further or have any questions, please feel free to reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 16, 2025

First service on a sequoia. 4800 mile. I was told my tires should be balanced because they don’t come balanced from the factory. That was a flat out lie as you can even see th More

by Sequoia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fritzberg
Mar 18, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us, Sequoia. It's concerning to hear about the unnecessary services suggested during your visit, and I apologize if this caused any frustration. We strive to provide honest and transparent service, so please feel free to reach out directly if you'd like to discuss this further or have any other concerns. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 16, 2025

My appointment was at 08:00 to have my car serviced. The checking process finished at 08:30. Ten minutes later my car was parked in the parking lot in front of the dealer. My car was sitting there until More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Toyota of Hollywood FL responded

Manuel, I'm sorry to hear about the delay during your service appointment. We strive for efficiency and it's clear we fell short this time. Please reach out so we can address any remaining concerns you have. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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