Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,646 Reviews

2,646 Reviews of Toyota of Hollywood - Service Center

Sort by
March 20, 2024

Great experience always, very organized, very satisfied with the service . I will go back when the time comes and will recommend to others More

by eagle110y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Hollywood FL responded

We're delighted to know you had a great experience at Toyota of Hollywood and found our service satisfactory. We look forward to seeing you again when the time comes, and we appreciate your recommendations!

March 20, 2024

He knew exactly what was wrong with my car. It was off the Econo mode and was on the sports mode, and it was taken off, so he just took me to the side showed me what was wrong and I went on my More

by patricia_30786bellsouth
Recommend Dealer
Yes
Employees Worked With
I think he was a supervisor
Mar 20, 2024 -

Toyota of Hollywood FL responded

We're glad to know our team at Toyota of Hollywood was able to quickly identify and resolve the issue with your car, Patricia. Thank you for acknowledging their knowledge and expertise!

March 20, 2024

Yegor, my salesman, was awesome, very helpful and attentive to my needs. However, the financing process was a nightmare, too long, many papers to sign. I thought for a moment I was buying the whole More

by RAQRUSSO
Workmanship
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to know Yegor was helpful during your visit at Toyota of Hollywood. We're sorry the financing process took longer than expected - we'll take note for future improvements. Thank you!

March 20, 2024

Todos fueron muy amables y trabajaron muy rápido y bien, estuve bien atendido por todos More

by DAVIDWICAO04
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darío
Mar 21, 2024 -

Toyota of Hollywood FL responded

Gracias por las cinco estrellas, David! Le enviamos un afectuoso saludo desde Toyota of Hollywood.

Mar 21, 2024 -

Toyota of Hollywood FL responded

Gracias por las cinco estrellas, David! Le enviamos un afectuoso saludo desde Toyota of Hollywood.

March 19, 2024

Very good customer service El dealer es limpio y hay tiendas de comida Te mandan un lift para que te lleven a la casa mientras arreglan el carro y eso me gusta More

by GMAREQUESZ
Recommend Dealer
Yes
Employees Worked With
David Silva
March 18, 2024

I’ve been returning multi times for a car parts that’s incorrectly ordered for More

by nelclarke18
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Toyota of Hollywood FL responded

I'm very sorry for any inconvenience you've experienced. We are committed to seamless service and understand your time is valuable. It's clear there have been some miscommunications regarding the parts in question - please contact me directly so we can get this sorted out together. Thank you, John Diaz - Service Manager - 954-893-4662

March 18, 2024

Very disappointed 😢 with services brought my car in to fix and this dealership stolen parts on my car More

by tilciaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not helpful
Mar 18, 2024 -

Toyota of Hollywood FL responded

I'm really sorry to read about your experience. This is certainly not the standard of service we aim to provide and it's concerning that you feel parts were taken from your car. We take allegations like this very seriously and would appreciate the opportunity to look into this matter further for you. Please reach out at your earliest convenience so we can discuss what happened in more detail. Thank you, John Diaz - Service Manager - 954-893-4662

March 18, 2024

Drew was great. Professional. Kept me updated Mechanic forgot to put my my tire lock back in car. Drew fixed the problem quickly. More

by dnewhoff
Recommend Dealer
Yes
Employees Worked With
Drew
Mar 19, 2024 -

Toyota of Hollywood FL responded

We're glad to know Drew provided you with great service and quickly resolved the issue at Toyota of Hollywood. Thanks for your feedback!

March 18, 2024

Excellent, great, fast, and clean service. I'm very pleasant with the fast service thank you More

by aurelizac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Toyota of Hollywood FL responded

We appreciate you taking the time to share your experience here at Toyota of Hollywood, Aureliza. See you next time!

March 18, 2024

Excelente servicio y atención Muy cordial y atentos da gusto ser atendido en esa sucursal More

by ANDREAKCERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Toyota of Hollywood FL responded

Muchas gracias por compartir esta reseña tan valiosa para nosotros, Andrea! Es excelente saber que hemos podido ofrecerle una buena experiencia en Toyota of Hollywood. Esperamos tener la oportunidad de ayudarle de nuevo en el futuro!

...
170
...