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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,566 Reviews

2,566 Reviews of Toyota of Hollywood - Service Center

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February 10, 2024

The service at Toyota of Hollywood is like going to high functioning family for help. Everyone knows their role and plays their part effectively. Thanks for getting me safely back on the road again. More

by Wandagdean
Recommend Dealer
Yes
Employees Worked With
Brian Singletary
Feb 12, 2024 -

Toyota of Hollywood FL responded

We're so glad to know that our team at Toyota of Hollywood was able to assist you effectively. Thanks for your kind words and stay safely on the road!

February 10, 2024

Very good service, explained pricing excellent, great attitude went to great lengths to assure my satisfaction More

by RJGARCIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
Feb 12, 2024 -

Toyota of Hollywood FL responded

We're glad to know you had a great experience with us at Toyota of Hollywood! Ensuring your satisfaction is our top priority. Thanks for the positive feedback, and we hope to see you again down the road.

February 09, 2024

I didn’t like it At all , took longer than the expected time and also when I arrived to pickup my car the man was not there and I had to wait longer,I had to tell another person to please help me because t More

by Judithbermeo
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Toyota of Hollywood FL responded

Judith, I'm sorry to read about your experience. It's clear we didn't meet expectations in terms of timeliness and customer service during your visit. We strive for a much higher standard of care and courtesy with our guests. If you'd like to discuss this further or if there is anything else we can assist you with, please don't hesitate to reach out directly. Thank you, John Diaz - Service Manager - 954-893-4662

February 09, 2024

I had to return because my recent oil change didn't go well. Filter was leaking oil and my new 12 month old battery failed. Took 3 hours. But all fixed under warranty. Good now More

by dnewhoff
Recommend Dealer
Yes
Employees Worked With
David
Feb 12, 2024 -

Toyota of Hollywood FL responded

We're sorry to learn about the initial issues but glad everything was resolved under warranty at Toyota of Hollywood. We appreciate your patience and understanding during this process!

February 09, 2024

I bought my car a Toyota of Hollywood brand new and made all maintenance appointments, took my car in for the 25000 maintenance a the dealer told me I needed 4 brand new tires @ 24600 miles Why didn’t no More

by LENNY380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Toyota of Hollywood FL responded

We're truly sorry to read about your disappointment regarding the maintenance of your car. We aim for transparency and trust in all our services, so it's concerning that you feel this wasn't met during your recent visit. It would be beneficial if we could discuss this further to understand what happened and how we can make things right for you. Please reach out at a time convenient for you - thank you, John Diaz - Service Manager - 954-893-4662

February 08, 2024

Great experience. It was quick. Everything was clear. They were very helpful from start to finish More

by YONATHANESPERANT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 08, 2024 -

Toyota of Hollywood FL responded

These are all things we love to hear! Thanks for supporting Toyota of Hollywood with your business and 5-star review.

February 07, 2024

Everything was great, the service, the front desk, the waiting. Good experience, highly recommended. Thanks More

by ALIDALPG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Feb 07, 2024 -

Toyota of Hollywood FL responded

We're so glad to know you had a great experience at Toyota of Hollywood! Your recommendation means the world to us. Thank you for your kind words and we hope to see you again soon!

February 05, 2024

I went twice in one week for the same technical issue. I waited for long hours and had to leave my car overnight. Good salespeople and services, but I didn't have the same luck with the service department More

by manuel_mass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Toyota of Hollywood FL responded

Manuel, I'm sorry to read about your experience with our service department. We strive for efficiency and it's clear we missed the mark during your visits. I'd like to personally assist you in resolving this issue, so please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

February 05, 2024

Very good excellent services 👍👍👍👍👍👍recomended to my family and friend Very good good service frindley More

by pchaviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Toyota of Hollywood FL responded

We're so glad to know you had an excellent experience with us at Toyota of Hollywood! Thank you for recommending our services to your family and friends. We appreciate it!

February 04, 2024

Concierge was very welcoming Alliyah Taylor made sure I got a ride home and back to pick up my truck. It was a smooth process and they also gave the truck a quick wash, much appreciated. More

by DEWEY_SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alliyah Taylor
Feb 05, 2024 -

Toyota of Hollywood FL responded

We're glad to know that our team, especially Alliyah, made your experience at Toyota of Hollywood a smooth one. It's great to see you appreciated the ride service and car wash too! Thanks for sharing this with us!

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