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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,488 Reviews

2,488 Reviews of Toyota of Hollywood - Service Center

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January 15, 2024

Always great service. Courteous staffing, Lenngth of stay is well explained and accommodations provided. Very satisfied. More

by CANDYMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Toyota of Hollywood FL responded

We're delighted to know you had a great experience with our team at Toyota of Hollywood! We always aim for efficient and courteous service. Thanks for the review, we appreciate it!

January 15, 2024

Every thing was done well. The service was good and the time was not long More

by JOANNEW709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Toyota of Hollywood FL responded

Thank you for the review, Joanne! We appreciate the kind feedback and hope to see you again at Toyota of Hollywood!

January 15, 2024

The customer service was great and I would refer a friend to get their car service here. More

by DSMNRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Toyota of Hollywood FL responded

We're thrilled our team has demonstrated our commitment to customer service! Thank you for referring Toyota of Hollywood to your friends!

January 14, 2024

At first, I decided to sit and wait until the end of my 20,000 miles service. Lacey told me if I changed my mind, she could arrange a Lyft driver to take me anywhere within a 5 mile radius. I read a bit th More

by VHUCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Cordon
Jan 15, 2024 -

Toyota of Hollywood FL responded

We're delighted to know that Lacey and our team at Toyota of Hollywood were able to provide you with a convenient service experience! We always aim for top-notch customer care. Thanks for sharing your feedback, we appreciate it!

January 14, 2024

Toyota of Hollywood is convenient from my place of resident. This dealership is kept very clean and everyone I dealt with was very courteous and helpful. More

by Frantz Cherasard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Derose
Jan 15, 2024 -

Toyota of Hollywood FL responded

Frantz, we're glad to know that our location is convenient for you and that you found our dealership clean and the team courteous. Thanks for choosing Toyota of Hollywood!

January 14, 2024

Nice customer service and such a great environment. Relaxing. Experience was wonderful. Would visit again. Great staff More

by flavor1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Toyota of Hollywood FL responded

We're glad to know you had a wonderful experience at Toyota of Hollywood! Our team always strives to provide top-notch service in a relaxing environment. We look forward to your next visit!

January 13, 2024

Service manager Dan was excellent in his customer service role and he was knowledgeable about the service of my vehicle More

by karf1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 15, 2024 -

Toyota of Hollywood FL responded

We're glad to know that Dan provided excellent customer service during your visit at Toyota of Hollywood. His knowledge is indeed a great asset! Thanks for sharing this positive review with us.

January 13, 2024

From the service start having a lot of problems with the car that was not there before More

by JONOIBROWN515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Toyota of Hollywood FL responded

This feedback is concerning to receive, as it does not reflect our commitment to seamless service. Please contact me directly so that we can discuss these concerns in greater detail and work toward improving your experience. Thank you, John Diaz - Service Manager - 954-893-4662

January 13, 2024

Good service! Even though the warranty is expired they fixed a problem with no charge. More

by evannbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Toyota of Hollywood FL responded

Thank you for the review! We appreciate your confidence in the Toyota of Hollywood team to get the job done. Safe travels!

January 12, 2024

Bryan Singletary is outstanding! Very knowledgeable and will go the extra mile with every thing More

by JJSABSMSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Singletary
Jan 12, 2024 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review! We are thrilled to hear that Bryan was outstanding and went the extra mile. Until next time!

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