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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,491 Reviews

2,491 Reviews of Toyota of Hollywood - Service Center

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January 13, 2024

From the service start having a lot of problems with the car that was not there before More

by JONOIBROWN515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Toyota of Hollywood FL responded

This feedback is concerning to receive, as it does not reflect our commitment to seamless service. Please contact me directly so that we can discuss these concerns in greater detail and work toward improving your experience. Thank you, John Diaz - Service Manager - 954-893-4662

January 13, 2024

Good service! Even though the warranty is expired they fixed a problem with no charge. More

by evannbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Toyota of Hollywood FL responded

Thank you for the review! We appreciate your confidence in the Toyota of Hollywood team to get the job done. Safe travels!

January 12, 2024

your dealership is a busy place. ; however , everyone thing and everyone is organized. Just keep up the good work as I am looking forward to coming back for needed repairs More

by MYRNAEMIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Toyota of Hollywood FL responded

Myrna, we're glad to know you found Toyota of Hollywood organized despite the hustle and bustle. We look forward to seeing you again for your vehicle's needs!

January 12, 2024

A great experience. Would highly recommend. It was fast and efficient. We plan on returning for future service. More

by RP3256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Toyota of Hollywood FL responded

We're delighted to know you had a great experience at Toyota of Hollywood! We look forward to seeing you for your future service needs. Thanks for the recommendation!

January 12, 2024

Bryan Singletary is outstanding! Very knowledgeable and will go the extra mile with every thing More

by JJSABSMSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Singletary
Jan 12, 2024 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review! We are thrilled to hear that Bryan was outstanding and went the extra mile. Until next time!

January 11, 2024

It was very good. They provide me discount with the coupon that I received previously More

by MARI_SANC_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Toyota of Hollywood FL responded

Thank you for the review! We hope to see you again at Toyota of Hollywood. Safe travels!

January 11, 2024

I had a five star experience at Toyota Of Hollywood. My service representative Drew Manning always goes above and beyond and exceeds my expectations when I bring my car in for service! More

by CHERITA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Toyota of Hollywood FL responded

We're delighted to know that Drew Manning and our team at Toyota of Hollywood consistently provide you with top-notch service! Thank you for your continued trust in us. Safe travels until we see you next time!

January 11, 2024

Great service, they gave me a Lyft to go home while my car was serviced. More

by aseup75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Toyota of Hollywood FL responded

We are happy to read your positive feedback! Given the content of your review, it seems that your 1-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you, Herbie Lopez - General Manager - 954-893-4623.

January 10, 2024

Good customer service. Sebastian is very courteous n helpful. I would Recommend him to Friends and Family More

by nancy.martin7@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 10, 2024 -

Toyota of Hollywood FL responded

We're glad to know that Sebastian provided you with excellent service at Toyota of Hollywood. We appreciate your recommendation and look forward to working with your friends and family in the future!

January 10, 2024

No me gustó el sercio que me hicieron, sigo con el mismo problema, y demasiado caro More

by cristiloz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aron cortes
Jan 10, 2024 -

Toyota of Hollywood FL responded

Me gustaría entender lo que sucedió durante su visita para asegurarnos de que proporcionamos a los clientes una experiencia de servicio de cinco estrellas en el futuro. Si está dispuesto a discutir los detalles, le invito a contactarme. Muchas gracias, John Diaz - Service Manager - 954-893-4662

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