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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,648 Reviews
Call Service Center (844) 888-0753

2,648 Reviews of Toyota of Hollywood - Service Center

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March 06, 2024

Preferred a tire replacement but received a patch instead. Also, all four of my tire inflator caps were missing and I had to buy a new set from Autozone. More

by White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Toyota of Hollywood FL responded

I'm sorry to learn about your experience with the tire service and missing inflator caps. We strive for complete customer satisfaction, so it's disappointing to know we fell short this time. I'd like an opportunity to discuss this further and see how we can make things right - please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

March 06, 2024

Dario was very professional and helpful. The quality of the service was great, would highly recommend Toyota of Hollywood. More

by MARIAEUGENIAK
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario
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Mar 06, 2024 -

Toyota of Hollywood FL responded

It's wonderful to hear that Dario impressed you with his professionalism during your visit to Toyota of Hollywood. Thanks for recommending us and sharing your positive experience!

March 06, 2024

Danny is always great with his proactive communication. The whole team is professional and polite. Another colleague even checked me in because I arrived early. More

by erinecala
Recommend Dealer
Yes
Employees Worked With
Danny Metz
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Mar 06, 2024 -

erinecala responded

Top notch customer service every time !

Mar 06, 2024 -

Toyota of Hollywood FL responded

Erin, we're delighted to know that Danny and the rest of our team at Toyota of Hollywood provided you with great service. We appreciate your kind words and are here for any of your future needs!

March 05, 2024

Lacie was quick and didn't waste any time. Got me in and out with no trouble. More

by pbervay
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lacie
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Mar 05, 2024 -

Toyota of Hollywood FL responded

It's great to hear Lacie delivered a prompt and efficient Toyota of Hollywood visit. Thanks for the great review!

March 03, 2024

Service was fast & Dario communicated everything quickly and accurately Everything was completed as expected More

by emesi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dario Salinas
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Mar 04, 2024 -

Toyota of Hollywood FL responded

We're glad to know that Dario and our team at Toyota of Hollywood provided you with efficient service. Thanks for the positive feedback, we appreciate it!

March 03, 2024

The service tech Drew Manning is amazing. He made our service experience wonderful. Would recommend Toyota of Hollywood. More

by ZITZYONE
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
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Mar 04, 2024 -

Toyota of Hollywood FL responded

We're so glad to know that Drew made your service experience a wonderful one at Toyota of Hollywood. Your recommendation means the world to us, thank you!

March 03, 2024

Professional, efficient, helpful. I was very satisfied with the quality of service. Andrys took care of me. She is very professional, efficient in the level of service she provides to More

by Lcasas79
Recommend Dealer
Yes
Employees Worked With
Andrys
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Mar 04, 2024 -

Toyota of Hollywood FL responded

We're delighted to know you had a satisfying experience with Andrys at Toyota of Hollywood! Your kind words about her professionalism and efficiency are greatly appreciated. Thanks for choosing us, we hope to serve you again in the future!

March 03, 2024

Easy to schedule on line. Called Lyft to get me home. Work was completed correctly. More

by donaldstern
Recommend Dealer
Yes
Employees Worked With
Jc ,Reyes
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Mar 04, 2024 -

Toyota of Hollywood FL responded

It is great to hear that you had an easy service experience! Thank you for choosing Toyota of Hollywood.

March 03, 2024

They take too long to service your car The wait it's too long to get just an oil change More

by ramonarook
Recommend Dealer
No
Employees Worked With
Lenny
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Mar 04, 2024 -

Toyota of Hollywood FL responded

I am sorry to hear that your visit with us took longer than expected, Ramona. Our goal is to provide a seamless and convenient service experience for all our guests, and we apologize for any inconvenience you may have experienced. Your feedback is valuable to us, and we will use it to improve our efficiency in the future. If there is anything else we can do to assist you or if you have any further comments to share, please do not hesitate to reach out to me. Thanks, John Diaz - Service Manager - 954-893-4662

March 03, 2024

good service, always attentive to the customer response in time always receives the client with warmth, and provides answers to problems More

by Jyagual_ec
Recommend Dealer
Yes
Employees Worked With
Andris prado
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Mar 04, 2024 -

Toyota of Hollywood FL responded

We appreciate your positive feedback! It's great to know that our team at Toyota of Hollywood was able to provide you with the attentive and warm service we strive for. We're here whenever you need us!

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