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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,569 Reviews

2,569 Reviews of Toyota of Hollywood - Service Center

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January 30, 2024

JC at the front desk was excellent as usual. Thank You for the great service. Brent Biagi More

by biagi9108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC and Drew
Jan 31, 2024 -

Toyota of Hollywood FL responded

Thank you for the review! We appreciate the kind feedback about JC and hope to see you again at Toyota of Hollywood!

January 30, 2024

I was pleased with the service that was provided. Braden was very informative of what I should expect of the process being that it was my first time. More

by KAYLIVE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden
Jan 30, 2024 -

Toyota of Hollywood FL responded

We're glad to know that Braden was able to guide you through the process at Toyota of Hollywood. It's great hearing your first-time experience with us went smoothly!

January 30, 2024

Great service and customer care , Mr. Metts always sweet and kind , extremely professional and knowledgeable. Thank you More

by ERICALOVE3184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Toyota of Hollywood FL responded

We're so glad to know that you had a great experience with Mr. Metts at Toyota of Hollywood! We appreciate your kind words about our service and customer care, thank you for sharing this review!

January 29, 2024

The service department was Excellent like always! !!!!!!!! I am very glad with Toyota Hollywood, Thank you More

by mjolodosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Toyota of Hollywood FL responded

We're delighted to know that our service department at Toyota of Hollywood continues to meet your expectations. Thanks for the positive feedback!

January 29, 2024

Sus trabajadores son muy amables y el servicio de excelencia. Tiempo de espera un poco largo More

by CDMORALES1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service.
Jan 29, 2024 -

Toyota of Hollywood FL responded

Gracias por las amables palabras hacia nuestros trabajadores en Toyota of Hollywood! Apreciamos su retroalimentación acerca del tiempo de espera y nos aseguraremos de tomarlas en cuenta para mejorar nuestro servicio. Esperamos que tenga un excelente día!

January 29, 2024

Walked in asked where service was Mr Richard Kelly sales consultant took the time to walk us over to the department and waited until we were able to be attended to. He didn't just point and say go there, he More

by WOLFFGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kelly sales, Lenny mirkin service
Jan 29, 2024 -

Toyota of Hollywood FL responded

We're so glad to know that Richard and our team were able to assist you effectively at Toyota of Hollywood! We always aim for a friendly and helpful environment — thanks for the feedback. If there's anything else we can do for you, please let us know. Safe travels!

January 28, 2024

Excelente servicio y atención en el momento de recibir el vehículo y también en el momento de la entrega, siempre fueron muy amables More

by JACQUELINEGARCIAG75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con nosotros! Nos alegra saber que nuestro equipo en Toyota of Hollywood pudo proporcionarle un excelente servicio. Esperamos verle de nuevo pronto!

January 28, 2024

Danny Metz is the best service writer. I’ve been dealing with him for many years. More

by ROBTICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metz
Jan 29, 2024 -

Toyota of Hollywood FL responded

Thank you for reviewing Toyota of Hollywood! We will pass along your appreciation to Danny and the team. Take care!

January 28, 2024

When I deal with Dan, everything works out well. If I don't work with Dan, things don't go as well. More

by KMGOLDEN13615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Toyota of Hollywood FL responded

Thank you for the review! We are glad to hear that you enjoy working with Dan. Drive safely, and we hope to see you again at Toyota of Hollywood!

January 27, 2024

My sales rep Karolina Ramos was excellent, this is the second car my family purchase from her. The first experience was outstanding when she helped us finding a car for my sister. This time, despite an ex More

by Christian Agila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karolina Ramos
Jan 29, 2024 -

Toyota of Hollywood FL responded

Christian, we're glad to know that Karolina was able to provide excellent service during your family's car purchases at Toyota of Hollywood. We understand the frustration with the delivery delay and appreciate your patience throughout this process. Thanks for sticking with us!

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