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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,495 Reviews
Call Service Center (844) 888-0753

2,495 Reviews of Toyota of Hollywood - Service Center

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January 08, 2024

This was a horrible visit this one find and hire people who say something with respect More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Toyota of Hollywood FL responded

David, I'm sorry you feel this way. We are dedicated to providing the most respectful and helpful service for our customers, so I sincerely apologize if this wasn't reflected in your experience. If you're available, I'd appreciate speaking with you further to better understand what happened here. Please give me a call at your earliest convenience using the number I've included below. Thank you, Herbie Lopez - General Manager 954-893-4623

January 08, 2024

It's was the best very one was so nice and kind no long wait Toyota is the best Thank you for your excellent service More

by virginiachessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Virginia, we're so glad to know you had a positive experience at Toyota of Hollywood and appreciated our efficient service. Thanks for choosing us, we are here for anything you may need down the road!

January 08, 2024

Great customer service! Agent was very helpful and kind. Very friendly and clean environment. Very comfortable environment. More

by BOSSLADYBAILBONDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Toyota of Hollywood FL responded

We're so glad to know you had a great experience with our team at Toyota of Hollywood! We strive for excellent customer service in a comfortable and clean environment. Thanks for your kind words!

January 08, 2024

Hago el servicio allí siempre a mi carro, y noto que reciben muchos carros, siempre hay mucho tiempo para que te entreguen el carro. Llego con cita a las 8am y me lo entregan a las 3 de la tarde en adel More

by DORISROSSOMANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

Gracias por su paciencia y lealtad al hacer el servicio de su carro con nosotros en Toyota of Hollywood. Nos esforzamos para mejorar nuestros tiempos de entrega, agradecemos sus comentarios!

January 08, 2024

They didn't have the car ready and i have to keep waiting to pick it up . They waist time More

by mgyanez29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Gomez
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Jan 08, 2024 -

Toyota of Hollywood FL responded

I'm sorry for the inconvenience. We aim to provide the most efficient service possible, so it's disappointing to learn we've not lived up to that standard here. I'd like the opportunity to discuss this with you and hopefully provide some further insight into the work being performed on your car. Please feel free to reach me using the number I've included below. I appreciate your feedback and hope to speak with you soon. Thank you, John Diaz - Service Manager 954-893-4662

January 07, 2024

N n n n n n n n n n n n n n n n More

by ALGY.TROCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

Thanks for the review of our team here at Toyota of Hollywood! We appreciate your business and support!

January 07, 2024

The staff is very friendly and knowledgable. I am very happy with the service. Thank you More

by LESBIA.BRUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Lesbia, thank you for leaving Toyota of Hollywood a five-star review! We are happy to hear you found our tam friendly and are happy with our service.

January 07, 2024

The best, service! Very profesional! Awesome job! Awesome labor! They really know what the're doing Im from dade county Miami! I prefere do the driving all that More

by Juan Carlos Rueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andri Prado and Gabriel Gonzalez
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Juan, we're delighted to know you had a great experience at Toyota of Hollywood and that our team's professionalism stood out. We appreciate your willingness to drive from Miami! Safe travels and thank you for choosing us!

January 07, 2024

My car was seen by Brandon. He was nice and respectful of my time. Will definitely be back to get service done again. More

by JASMEEN FLORIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Jasmeen, we're glad to know Brandon provided you with great service at Toyota of Hollywood. We look forward to seeing you again for your next service visit!

January 07, 2024

David Silva is amazing. He knows what he is doing and he is very knowledgeable in what really the car needs. He gives the best advices and makes you understand well what is More

by ALEX_2000CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

We're so glad to know that David was able to provide you with the excellent service we strive for at Toyota of Hollywood. His knowledge and advice are indeed invaluable, and we will be sure to pass along your kind words! Thanks for sharing your experience, we appreciate it!

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