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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,493 Reviews
Call Service Center (844) 888-0753

2,493 Reviews of Toyota of Hollywood - Service Center

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January 06, 2024

Brian is great! I received great service and took less time than expected. Will definitely come back again More

by EVETTE916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singletary
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Evette, we're so glad to know Brian and the team provided you with excellent service at Toyota of Hollywood. We look forward to seeing you again for another efficient visit in the future!

January 06, 2024

I went in for recall. Spent 4 hours. Didn't have necessary part. wasted trip More

by joanne.mariotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Joanne, I am so sorry to learn that there was a mix-up regarding a necessary part for service. I assure you this does not reflect our commitment to the 5-star experience, and it's disappointing to have let you down this time. I'd like to step in and address your comments directly and see if I can help make things right. If you are willing, please reach out when you are available. Thank you, John Diaz - Service Manager - 954-893-4662

January 06, 2024

David was excellent, helped me with my car. Didn’t want to stay at the dealership so they used lift to take me home and back to the dealership. More

by CANASTASSIA.AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

We're glad to know that David and our team at Toyota of Hollywood were able to assist you so effectively! Our valet service is one of the many ways we do our best to put the customer's comfort first. Thanks for sharing your experience, we appreciate it!

January 06, 2024

Service is always exceptional as usual. My advisor always does an awesome job. I love coming to this dealership. More

by SABEDA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

We're so glad to know you've had consistently exceptional service at Toyota of Hollywood! It's always our pleasure to assist. Thanks for your continued support, and see you next time!

January 06, 2024

Excellent customer service. The human talent is friendly. You can drink coffee and work while you are waiting your car. More

by diguerfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

We're glad to know you enjoyed our customer service and amenities at Toyota of Hollywood. We hope to make every customer feel welcomed and taken care of. We thank you for the positive feedback and look forward to seeing you again in the future!

January 06, 2024

Absolute Best Experience Ever! Edwin and Manoel made this process so simple and easy. I’ll never have to go anywhere else again! Stress Free! More

by Maine-iac-Steve
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin, Manoel
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Steve, we're so glad to know that Edwin and Manoel made your experience at Toyota of Hollywood a stress-free one! We appreciate the support and look forward to assisting you in the future.

January 05, 2024

Every time I go to the dealership there is a problem with pricing. Of course. They end up charging me more always. I think they are serious scammers More

by kiperjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon silvestre
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Jan 08, 2024 -

Toyota of Hollywood FL responded

We're sorry to hear about your experience and any miscommunications you experienced with pricing. We strive for transparency and fairness in all our transactions, so it's concerning to see that you've had repeated issues. I'd like the opportunity to look into this further - could you please reach out directly, so we can assist you in the best way possible? Thank you, John Diaz - Service Manager - 954-893-4662

January 05, 2024

The experience was over the top. This is the Toyota Dealership that sets the example. More

by julietcaballero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Reyes/tech Aaron
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Jan 05, 2024 -

Toyota of Hollywood FL responded

Reviews like this one make our day, Juliet! We hope to see you down the road. Thanks from the Toyota of Hollywood team.

January 05, 2024

The Toyota of Hollywood did a good job helped me out there qui c k and reliable More

by DANIELARTILES26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that our team got you back on the road quickly. Thank you for choosing Toyota of Hollywood!

January 05, 2024

El servicio de la Toyota es lo mejor no te go una queja siempre están para servir en todo momento y el próximo caro que conpre será una Toyota Tacoma o una Toyota tundra More

by FAYULO1972@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Romero
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Jan 05, 2024 -

Toyota of Hollywood FL responded

Gracias por su comentario positivo! Nos alegra saber que siempre ha tenido una buena experiencia con nosotros en Toyota of Hollywood. Esperamos verle de nuevo cuando esté listo para esa Tacoma o Tundra!

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