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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,607 Reviews

2,607 Reviews of Toyota of Hollywood - Service Center

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February 01, 2024

Brian is awesome he’s very professional in his job , The person who took my vehicle to me, did not put my vehicle to wash , he was very rude about it. When I asked him why he didn’t get my vehicle t More

by LUCKYANGEL1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Feb 01, 2024 -

Toyota of Hollywood FL responded

We're glad to know that Brian provided you with excellent service at Toyota of Hollywood. However, we apologize for the inconvenience regarding your vehicle wash - it's certainly not the experience we aim to provide. We'll address this issue internally and ensure better service in future visits!

February 01, 2024

They scam me $300 I don’t speak english, charge more fee I don’t asking More

by f391430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Toyota of Hollywood FL responded

I am truly concerned to see this review. I ask that you contact me so we can discuss your personal experience together and have a better understatement of what happened. I look forward to speaking with you. Thank you, John Diaz - Service Manager - 954-893-4662

January 31, 2024

Excellent services at Toyota of Hollywood Dario Salina’s is the best man there thanks for take care my car More

by RICOVERI.JOSHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 31, 2024 -

Toyota of Hollywood FL responded

Joshua, we're delighted to know you can count on Dario and our team at Toyota of Hollywood to take care of your car! Thanks for the shoutout - see you next time!

January 31, 2024

The personnel were excellent. The service was faster than I thought and the management was very efficient. More

by SARUTAZAZEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Toyota of Hollywood FL responded

We appreciate your positive feedback! It's great to know that our team at Toyota of Hollywood provided you with efficient and speedy service. Thanks for choosing us!

January 31, 2024

I always visit the Toyota of Hollywood without an appointment. I understand if I do that I may have to wait a little longer. That is expected. My recent visit was no different than the last few times More

by ScionGuy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andris Prado
Jan 31, 2024 -

Toyota of Hollywood FL responded

We're glad to know that you've had consistent positive experiences with us at Toyota of Hollywood, especially with Andris! We always aim for efficient and thorough service even without an appointment. Thanks for trusting us over the years!

January 31, 2024

Was a very good attention and service. I go to return there always my cars need service More

by FF.BENRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 01, 2024 -

Toyota of Hollywood FL responded

Thank you for stopping in at Toyota of Hollywood for service! We appreciate your five-star review and look forward to assisting you next time.

January 31, 2024

I had a 10 am for a simple tire warranty inspection. Since the car has been purchased at your store Michelin asked me to have it inspected there. After an hour and 45 minutes the tire had not been looke More

by agreenb
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J.C. Reyes
Feb 01, 2024 -

Toyota of Hollywood FL responded

I'm sorry to read about your experience with the tire warranty inspection. We strive for efficient and responsive service, so it's disappointing to know we fell short during your visit. I understand how valuable your time is and apologize for any inconvenience caused. Please feel free to reach out directly if you'd like us to address this further or assist in any other way possible. Thank you, John Diaz - Service Manager - 954-893-4662

January 30, 2024

I was pleased with the service that was provided. Braden was very informative of what I should expect of the process being that it was my first time. More

by KAYLIVE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden
Jan 30, 2024 -

Toyota of Hollywood FL responded

We're glad to know that Braden was able to guide you through the process at Toyota of Hollywood. It's great hearing your first-time experience with us went smoothly!

January 30, 2024

Great service and customer care , Mr. Metts always sweet and kind , extremely professional and knowledgeable. Thank you More

by ERICALOVE3184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Toyota of Hollywood FL responded

We're so glad to know that you had a great experience with Mr. Metts at Toyota of Hollywood! We appreciate your kind words about our service and customer care, thank you for sharing this review!

January 30, 2024

When my car ready for me to go I was so surprised. That’s s what’s so good? More

by paulinebroadbelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Toyota of Hollywood FL responded

Pauline, thank you for sharing this feedback with us! We are glad to hear that our Toyota of Hollywood team provided reliable and efficient service.

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