Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,495 Reviews
Call Service Center (844) 888-0753

2,495 Reviews of Toyota of Hollywood - Service Center

Sort by
December 21, 2023

Nice customer service, work fast and be clear with the information about my car and the service More

by treyes.luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Toyota of Hollywood FL responded

Treyes, it's great to hear that your visit to Toyota of Hollywood went smoothly! Thank you for leaving us a five-star review, and we'll see you down the road. Take care!

December 20, 2023

Clean, spacious. My service re Lacy was very nice. I would suggest you advise on your website statistically what days are the least busy More

by Robert Leen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Toyota of Hollywood FL responded

Robert, we appreciate your feedback and are glad to know Lacy provided great service at Toyota of Hollywood. We'll take into consideration your suggestions as we move forward. Thanks for sharing!

December 20, 2023

Andris is very attentive and nicely good job The facilities very clean all the staff attentive More

by IVANBARROS654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Toyota of Hollywood FL responded

Thank you for sharing your appreciation for Andris and Toyota of Hollywood! We're grateful for your support, Ivan!

December 20, 2023

Holly wood Toyota is my number one place to go for buying and for service More

by GLENSTONC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Toyota of Hollywood FL responded

We are thrilled to be your go-to dealership! Thanks for sharing this feedback with the Toyota of Hollywood team.

December 19, 2023

They are always ready to help you and find a solution to your problem. I highly recommend this dealership. More

by JANIEL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you found our team at Toyota of Hollywood helpful and solution-oriented. Thanks for recommending us!

December 19, 2023

The Toyota Staff was great. The Basic service just took a very long time. Thank you. More

by bbhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Toyota of Hollywood FL responded

Thank you for sharing this praise for our team at Toyota of Hollywood! We strive to deliver timely service and we do apologize if the wait was longer than anticipated. We will keep your feedback in mind as we work to improve our efficiency. If there's anything else we can do for you, please let us know. Safe travels!

December 19, 2023

Very friendly service advisors. The staff that greets you outside and brings your car when service is complete is very rude however. More

by sublime954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback. It's great to know our service advisors at Toyota of Hollywood were friendly, but we're sorry to learn that the rest of your experience left something to be desired. We'll certainly look into this and work on improving. Thanks for sharing and please let us know if you need anything else. Best, John Diaz - Service Manager - 954-893-4662

December 19, 2023

4 hours for tire rotation. The miles' sticker was missing. The scanner still with keys. More

by MILEYBIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Toyota of Hollywood FL responded

Thank you for posting feedback about your recent experience. I'm sorry that it didn't meet our five-star standards and I want to make things right for you. I will look for your contact information, but please contact me so we can discuss this together. Best, John Diaz - Service Manager 954-893-4662

December 19, 2023

Morning time please I try call so many times to someone fixed my car already paid More

by JOSELUIS3217
Recommend Dealer
No
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : San
Report | Print
Dec 19, 2023 -

Toyota of Hollywood FL responded

We're sincerely sorry for any communication issues you've experienced. It's our goal to provide 5-star service, and I sincerely hope to turn things around for you. Please give me a call on my direct line. Thank you, John Diaz - Service Manager - 954-893-4662

December 19, 2023

Excellent customer service, great service. I will continue to bring my car and recommend my friend and family to this place. More

by YCETOUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had a great experience at Toyota of Hollywood and appreciate your recommendations! We look forward to continuing our service for you, your friends, and your family. Safe travels until we meet again!

1
...
182
183
184
...
250