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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,624 Reviews

2,624 Reviews of Toyota of Hollywood - Service Center

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January 19, 2024

Llegue por un problema de dirección y me dijeron que el coche no tiene nada More

by LAYON31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Hollywood FL responded

Lamento mucho leer que no está satisfecho con su experiencia, ya que su satisfacción es nuestra mayor prioridad. Si le gustaría discutir más detalles de su visita conmigo, siéntase libre en contactarme directamente para poder ayudarle. Gracias, John Diaz - Service Manager - 954-893-4662

January 19, 2024

Esta sede de Toyota siempre ha sido mi punto de compra y servicio desde hace 7 años, Desde que me atiende Sebastian Marmolejos todo ha sido mucho mejor! Excelente servicio! More

by AMGOMEZFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Marmolejos
Jan 22, 2024 -

Toyota of Hollywood FL responded

Gracias por seguir eligiendo a Toyota of Hollywood durante los últimos 7 años! Nos alegra saber que Sebastian ha hecho su experiencia aún mejor. Apreciamos mucho sus comentarios positivos!

January 19, 2024

Juan Reyes was professional and attentive. He explained what needed to get done and how much each of the repairs would be. The service department reception area is very clean. Everyone is very More

by rosina55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyes
Jan 22, 2024 -

Toyota of Hollywood FL responded

Rosina, we're delighted to know that Juan and our team at Toyota of Hollywood provided you with professional and attentive service. We appreciate your feedback on the cleanliness of our reception area as well!

January 19, 2024

Good and fast . All the time job is perfect and people are welcome to you company More

by kristinas7919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Hollywood FL responded

Thanks so much for the five-star review of Toyota of Hollywood! Your positive feedback made our day.

January 19, 2024

Everything was ok, the attention was good and on time. It was a good costumer services. More

by carloswgomezmotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review! We are happy to hear our customer service was on point.

January 18, 2024

I was impressed with the cleanliness of the facility and was not forced into any unnecessary services and they gave me a ride to work no problem. More

by NICK@DVSLEDSYSTEMS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Toyota of Hollywood FL responded

We're glad to know you appreciated the cleanliness of our facility and found our services satisfactory here at Toyota of Hollywood, Nick. We always aim for a hassle-free experience! Thanks for sharing your feedback with us.

January 18, 2024

Thats what i expect of a maintenance. Quickly on time specific and with no tricks like in other places. More

by JOTACEMEJIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Molina makes me feel like part of a family great job
Jan 18, 2024 -

Toyota of Hollywood FL responded

We're glad to know that our team at Toyota of Hollywood met your expectations for a quick and straightforward maintenance service. We appreciate the positive feedback!

January 18, 2024

The dealer representative was not kind with me many time waiting, for replace al valve to expensive More

by Enrique Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Reyes no have the details to explain the costumes
Jan 18, 2024 -

Toyota of Hollywood FL responded

Enrique, I am very sorry for any lack of customer service from our team. I also apologize for any delay as well. This is not the five-star service we strive to offer and I would like to better understand what went wrong during your visit. Please reach out to me when you can. Thank you, John Diaz - Service Manager - 954-893-4662

January 17, 2024

Juan Reyes is the best service representative at Toyota of Hollywood. He cares about his clients. More

by SMONTERO531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Reyes
Jan 18, 2024 -

Toyota of Hollywood FL responded

Thank you for the review! We appreciate the kind feedback about Juan and hope to see you back again at Toyota of Hollywood. Safe travels!

January 17, 2024

it was a great service, no complaints at all . the wait wasn’t long and I am satisfied with the quality of the service More

by MAXIFRANCOIS1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Toyota of Hollywood FL responded

We're glad to know you had a great experience with us at Toyota of Hollywood and found our service quality satisfying. Thanks for sharing your feedback!

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