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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,494 Reviews

2,494 Reviews of Toyota of Hollywood - Service Center

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December 18, 2023

Always get top service from Drew who really knows my Camry's history.! Thank you More

by dfield38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Toyota of Hollywood FL responded

Thank you for trusting Drew and the Toyota of Hollywood team with your Toyota Camry! We love to hear you always have a stellar experience. See you next time!

December 18, 2023

I booked an appointment at 0815 for an oil change and tire rotation. I was told the wait time was 2-3 hours. However, my car wasn’t finished until almost 2pm. More

by luzedyocasio8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon- Advisor
Dec 18, 2023 -

Toyota of Hollywood FL responded

I'm sorry to learn about the delay you experienced during your recent service appointment. I understand how valuable your time is and I apologize for any inconvenience caused by this extended wait. Your feedback helps us improve, so thank you for bringing this to our attention. If there's anything more you'd like to discuss or if I can assist further, please reach out directly to me. Thank you, John Diaz - Service Manager - 954-893-4662

December 18, 2023

Buen servicio muy amable la de servicio que me atendió auque espere 3 hora para el servicio del vehículo More

by lagv1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Toyota of Hollywood FL responded

Gracias por su paciencia y por tomarse el tiempo para dejar una reseña. Nos alegra saber que recibió un buen servicio en Toyota of Hollywood, a pesar de la espera. Esperamos verle pronto!

December 17, 2023

I had a great experience recommend you get you car serviced her 10 out of 10 More

by autumn.s.peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Toyota of Hollywood FL responded

We really appreciate your review, Autumn! Thank you for giving Toyota of Hollywood your business and your five stars. Drive safely until we see you again!

December 17, 2023

I was taken in fast with no appointment, they contacted me to see if i wanted other services done, my vehicle was finished in a timely fashion no complaints from me More

by ASSLEEQAYLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a smooth and efficient experience at Toyota of Hollywood. We always aim for prompt service! Thanks for your feedback.

December 17, 2023

Great service, just a very long wait, but JC always takes care of my car More

by jackie.greenhut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Reyes
Dec 18, 2023 -

Toyota of Hollywood FL responded

Jackie, thank you for reviewing Toyota of Hollywood! We will pass along your appreciation to our team. Take care!

December 17, 2023

Isaiah Olajoyegbe was very pleasant and understanding. Help me to understand what was happening with my vehicle and how to fix the problem. More

by marquettesamuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Olajoyegbe
Dec 18, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Isaiah was able to assist you with your vehicle concerns at Toyota of Hollywood. Understanding the issue is half the battle, and we're happy he could help! Thanks for sharing your experience.

December 17, 2023

My experience was awesome with how they fix my car. The service was satisfied and even fast than before because you only do by appointment which save customers time in the waiting room. Thank you. More

by MACKGED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Toyota of Hollywood FL responded

We're glad to know that you had an awesome experience with our service department at Toyota of Hollywood! We aim for efficiency and satisfaction, so it's great to see we hit the mark. Safe travels!

December 17, 2023

Easy drop off for service. Good communication on status from service staff. Lacey is great to work with. More

by drgloeckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Derose
Dec 18, 2023 -

Toyota of Hollywood FL responded

Thanks for the positive feedback! We're glad to know that Lacey and our service team at Toyota of Hollywood made your experience a smooth one.

December 16, 2023

Spent 3 hours in the shop while promised service was not done. One of the worst experiences ever . More

by wastrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Molina
Dec 18, 2023 -

Toyota of Hollywood FL responded

Thank you for taking the time to post a review. While it's disappointing to hear that you didn't have a five-star experience, we will use your feedback to improve for future guests. I'm available to speak with you if you would like to discuss anything further. Best, John Diaz - Service Manager - 954-893-4662

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