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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,607 Reviews
Call Service Center (844) 888-0753

2,607 Reviews of Toyota of Hollywood - Service Center

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January 07, 2024

The best, service! Very profesional! Awesome job! Awesome labor! They really know what the're doing Im from dade county Miami! I prefere do the driving all that More

by Juan Carlos Rueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andri Prado and Gabriel Gonzalez
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Juan, we're delighted to know you had a great experience at Toyota of Hollywood and that our team's professionalism stood out. We appreciate your willingness to drive from Miami! Safe travels and thank you for choosing us!

January 07, 2024

My car was seen by Brandon. He was nice and respectful of my time. Will definitely be back to get service done again. More

by JASMEEN FLORIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Jasmeen, we're glad to know Brandon provided you with great service at Toyota of Hollywood. We look forward to seeing you again for your next service visit!

January 07, 2024

N n n n n n n n n n n n n n n n More

by ALGY.TROCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Thanks for the review of our team here at Toyota of Hollywood! We appreciate your business and support!

January 06, 2024

Service is always exceptional as usual. My advisor always does an awesome job. I love coming to this dealership. More

by SABEDA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

We're so glad to know you've had consistently exceptional service at Toyota of Hollywood! It's always our pleasure to assist. Thanks for your continued support, and see you next time!

January 06, 2024

I went in for recall. Spent 4 hours. Didn't have necessary part. wasted trip More

by joanne.mariotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Joanne, I am so sorry to learn that there was a mix-up regarding a necessary part for service. I assure you this does not reflect our commitment to the 5-star experience, and it's disappointing to have let you down this time. I'd like to step in and address your comments directly and see if I can help make things right. If you are willing, please reach out when you are available. Thank you, John Diaz - Service Manager - 954-893-4662

January 06, 2024

Excellent customer service. The human talent is friendly. You can drink coffee and work while you are waiting your car. More

by diguerfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

We're glad to know you enjoyed our customer service and amenities at Toyota of Hollywood. We hope to make every customer feel welcomed and taken care of. We thank you for the positive feedback and look forward to seeing you again in the future!

January 06, 2024

David was excellent, helped me with my car. Didn’t want to stay at the dealership so they used lift to take me home and back to the dealership. More

by CANASTASSIA.AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

We're glad to know that David and our team at Toyota of Hollywood were able to assist you so effectively! Our valet service is one of the many ways we do our best to put the customer's comfort first. Thanks for sharing your experience, we appreciate it!

January 06, 2024

Brian is great! I received great service and took less time than expected. Will definitely come back again More

by EVETTE916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singletary
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Jan 08, 2024 -

Toyota of Hollywood FL responded

Evette, we're so glad to know Brian and the team provided you with excellent service at Toyota of Hollywood. We look forward to seeing you again for another efficient visit in the future!

January 06, 2024

They take for ever to do the service and if don’t call to find out about your car they don’t call you More

by Jcorniel45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your visit and the lack of communication you've experienced. We aim for efficient service and clear communication, so it's disappointing to see we fell short during your visit. Your feedback is important in helping us improve our services moving forward, so we will be sure to share this with our team. If you'd like to discuss this further or have any other concerns, please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

January 06, 2024

Absolute Best Experience Ever! Edwin and Manoel made this process so simple and easy. I’ll never have to go anywhere else again! Stress Free! More

by Maine-iac-Steve
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin, Manoel
Report | Print
Jan 08, 2024 -

Toyota of Hollywood FL responded

Steve, we're so glad to know that Edwin and Manoel made your experience at Toyota of Hollywood a stress-free one! We appreciate the support and look forward to assisting you in the future.

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