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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,495 Reviews

2,495 Reviews of Toyota of Hollywood - Service Center

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December 12, 2023

Excelente atención y buen servicio. Recomendados. Excelente ambiente. Feliz día para todos que Dios los bendiga More

by JERITZON CASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Excelente
Dec 12, 2023 -

Toyota of Hollywood FL responded

Jeritzon, gracias por su recomendación y sus amables palabras sobre nuestro servicio en Toyota of Hollywood. Que tenga un día excelente también!

December 12, 2023

I walked in for an emergency service and the representative was able to help me quickly and efficiently! Additionally, the wait time was less than usual and that helped a lot . They had the part More

by SUJENI_FUNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
Dec 12, 2023 -

Toyota of Hollywood FL responded

We're glad to know that our team at Toyota of Hollywood was able to assist you efficiently during your emergency service visit. It's great that the wait time and parts availability exceeded your expectations! Thanks for sharing this positive experience with us!

December 11, 2023

I referred Toyota to everyone who’s looking for the best car. Toyota is the one and only one More

by laurentnestor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Toyota of Hollywood FL responded

Thank you for this stellar review of Toyota of Hollywood! We truly appreciate your feedback!

December 11, 2023

Excellent service from Lacey DeRose and other staff members, they were awesome, knowledgeable and experienced. More

by THERESAPARRY1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey DeRose
Dec 11, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that you had an excellent experience with Lacey and our team at Toyota of Hollywood. We strive for knowledgeable and experienced service, thank you for the feedback!

December 10, 2023

Fiquei satisfeito com o serviço, minha experiência foi excelente como sempre. Tenho feito sempre a manutenção em meu carro aqui More

by roseliskaram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Toyota of Hollywood FL responded

Roselis, que bom ouvir que você teve uma experiência excelente conosco na Toyota of Hollywood. Agradecemos a sua lealdade e esperamos continuar atendendo às suas necessidades de manutenção do carro no futuro!

December 10, 2023

Clean neat and courteous work was accomplished in a timely fashion with no issues to speak of More

by TONYTERRABYTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Toyota of Hollywood FL responded

Tony, thanks so much for leaving Toyota of Hollywood a five-star review! We are glad that our team was timely and helpful. See you down the road!

December 10, 2023

everything was wonderful. no word about Andris, she help me with absolutly everything I needed. so please. More

by JEREMYGV95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andris Prado
Dec 11, 2023 -

Toyota of Hollywood FL responded

Jeremy, we're delighted to know that Andris was able to assist you with everything you needed at Toyota of Hollywood. Thanks for the fantastic review!

December 09, 2023

Excelente atención de la srta. Adri, muy profesional y carismática. Me gusta el servicio que tienen, muy dinámico y servicial. Gracias. More

by EDTIAGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sección mantenimiento y servicio.
Dec 11, 2023 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia con nosotros! Nos alegra saber que Adri y nuestro equipo en Toyota of Hollywood pudieron proporcionarle un servicio excelente. Esperamos verle de nuevo pronto!

December 09, 2023

I was pleased with the service my service agent Juan Reyse is very knowledgeable and courteous and I would recommend him to family and friends continue to keep up the great work More

by Webleyman60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyse
Dec 11, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with Juan at Toyota of Hollywood! We appreciate your recommendation and we'll be sure to pass on the kind words. Safe travels, and we'll see you next time!

December 09, 2023

The mechanic that worked on my car I don't know what they did but soon as o left the dealership, my engine check light came on and the alignment they were supposed to do, the steering is tilted all the way t More

by Nana king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian M
Dec 11, 2023 -

Toyota of Hollywood FL responded

Nana, I'm sorry to read about the issues you're experiencing after your recent service visit. Our goal is to provide high-quality care and we want to make sure this gets addressed properly. We'd like a chance to look into this further for you - please reach out at your earliest convenience so we can discuss what happened in more detail. Thank you, John Diaz - Service Manager - 954-893-4662

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