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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,511 Reviews
Call Service Center (844) 888-0753

2,511 Reviews of Toyota of Hollywood - Service Center

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November 25, 2023

Timely and effective response got back a clean car problem was However not rectified upon receiving the vehicle More

by tasharnagordon8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Toyota of Hollywood FL responded

Tasha - We're glad to know you found our service timely and effective, but it's concerning that your issue wasn't fully resolved. We aim for complete customer satisfaction, so we'd like the opportunity to address this matter further with you. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, John Diaz - Service Manager - 954-893-4662

November 25, 2023

The worst experience in my life,you sell me a usted car a year ago 25k and one year later you say the same car only is 12k for trade in.....I will never make business with you again.... More

by wcastillo2906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Toyota of Hollywood FL responded

We're truly sorry to read about your experience. It's never our intention to leave a customer feeling this way and we understand the frustration that comes with such situations. We'd like an opportunity to discuss this further if you would be willing. Please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

November 23, 2023

The service agent pointed out what needs to be done based on the mileage of the car. More

by Xamacia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Toyota of Hollywood FL responded

Xamacia, it's great to hear that our team was thorough and helpful! Thanks for choosing Toyota of Hollywood for your service needs. We appreciate the five-star review!

November 22, 2023

Brandon Silvestre is an asset for Hollywood Toyota. Professional, honest and efficient. I have three Toyotas and I know where I will always service them. More

by ELCONTRERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Silvestre
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Nov 22, 2023 -

Toyota of Hollywood FL responded

We're so happy to know that Brandon's professionalism and efficiency made a positive impact on your experience at Toyota of Hollywood. Thank you for trusting us with the service of your three Toyotas!

November 22, 2023

Great people; satisfied great great great Great g. G...... g.... gr.. ... gre... great.. great service More

by CHINDEVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Nov 25, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had a great experience with our team at Toyota of Hollywood. Thanks for the positive feedback!

November 22, 2023

Great service always attentive clear communication completed the job within record time and consistently goes over and beyond More

by fab501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that you had a great experience with us at Toyota of Hollywood! Our team always aims for clear communication and efficient service. Thanks for your kind words, we appreciate it!

November 22, 2023

Personal calificado,amable,me recibieron el vehiculo y la entrega fue rapido y a tuempo More

by ENZOGUARINO06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : robert perez
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Nov 26, 2023 -

Toyota of Hollywood FL responded

Gracias por la reseña! Esperamos verle de nuevo en Toyota of Hollywood!

November 22, 2023

Amazing service, on time and I want to mention Aaron Ofer an excellent Costner service More

by sunagoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Toyota of Hollywood FL responded

It was our pleasure to assist you. Thank you from all of us here at Toyota of Hollywood!

November 22, 2023

Estoy muy complacida, con en buen servicio que recibo cada vez que llevo mi vehículo. More

by ZAMBRANONURYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Toyota of Hollywood FL responded

Hola, Nurys! Nos alegra saber que es una cliente feliz, ese es el objetivo que deseamos alcanzar siempre acá en Toyota of Hollywood. Gracias por elegirnos para las necesidades de su vehículo!

November 22, 2023

Andrys siempre atiende nuestras inquietudes de la mejor manera. Excelente asesora. Gracias por siempre atender de la mejor manera a mi familia. More

by ALEXANDER198028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrys
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Nov 22, 2023 -

Toyota of Hollywood FL responded

Alexander, gracias por sus palabras amables sobre Andrys y nuestro equipo en Toyota of Hollywood. Nos alegra saber que siempre le atendemos de la mejor manera a usted y a su familia. Esperamos verles de nuevo!

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