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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,648 Reviews
Call Service Center (844) 888-0753

2,648 Reviews of Toyota of Hollywood - Service Center

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December 30, 2023

I had an early morning appointment for my 15000 mile checkup. My service advisor was Danny Metts. My only complaint is that even with my appointment, I still waited 3 hours. I find that ridiculous. More

by SHANECARPER123
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Metts
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Jan 02, 2024 -

Toyota of Hollywood FL responded

We appreciate your feedback and apologize for the longer-than-expected wait time during your recent visit. We're always working to improve our service efficiency at Toyota of Hollywood, so we'll definitely take this into account. Thanks for trusting us to get the job done!

December 30, 2023

Exelent service. The service agent help me on my needs plus make sure that all the service to my vehicle been done. Thanks More

by wil-berto-41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Toyota of Hollywood FL responded

We're glad to know our team at Toyota of Hollywood was able to meet your needs and ensure all services were completed on your vehicle. Thanks for the positive feedback, drive safely!

December 30, 2023

I was satisfied with the promptness in dealing with me however I wasn’t aware of your Uber service someone had to inform me of it More

by DAFTAGGARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to know you were satisfied with our prompt service at Toyota of Hollywood. We'll work on making sure all our services, including the Uber one, are well communicated in the future. Thanks for choosing us!

December 29, 2023

They give us an excelente service always We have to mention Bryan, the manager, who is the best More

by marypacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your top-notch service experience with Bryan at Toyota of Hollywood! We look forward to assisting you again in the future!

December 29, 2023

The area was nice and clean, and all the employees where friendly, keep up the good work. More

by ssomer8730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Toyota of Hollywood FL responded

Thanks for leaving Toyota of Hollywood a five-star review! We are thrilled that you had a smooth experience and that our team did a great job with your service needs. See you next time!

December 29, 2023

Excellent attention to customer’s concerns I just wish it didn’t take half my day. The service could be faster. It normally takes between four to five hours for an oil change, and/or minor service, such as a More

by JBPTUCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and patience with our service times at Toyota of Hollywood. We're always looking for ways to improve, so we'll definitely take note of this. Thanks for choosing us for your vehicle's needs!

December 29, 2023

Malo no me gustó el servicio muy demorado para lo que le hacen aparte de eso no loblqvan el carro solo le echan agua y lo entregan mojado More

by AVELINO.FINSECA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Toyota of Hollywood FL responded

Lamentamos escuchar que no estuvo satisfecho con nuestro servicio, especialmente en términos de tiempo y limpieza del vehículo. Nos esforzamos por brindar un excelente servicio al cliente, por eso, me gustaría tener la oportunidad de discutir esto más a fondo con usted para ver cómo podemos mejorar su experiencia. Por favor, póngase en contacto conmigo cuando pueda. Gracias, John Diaz - Service Manager - 954-893-4662

December 28, 2023

amazing customer service experience with Lenny. I recommend his service all the time and will keep on using him. He is sharp and right on More

by RESIDENTIALINCOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny
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Dec 28, 2023 -

Toyota of Hollywood FL responded

We're so glad to know you had an amazing experience with Lenny at Toyota of Hollywood! Your recommendation means a lot to us. Thanks for your continued support, and we look forward to serving you in the future!

December 27, 2023

I've been a customer for ten years. Good service. Competent, professional, courteous, friendly, timely. More

by vorratus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Toyota of Hollywood FL responded

Thanks for your loyalty and support over the years! We're proud of our professional team of experts at Toyota of Hollywood and it means the world that you can count on us to keep your car in prime condition. See you down the road!

December 27, 2023

I always receive Very good service and professionalism from the service department. Thank you very mych More

by sonny8551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that you consistently receive excellent service from our team at Toyota of Hollywood. Your feedback is greatly appreciated—thank you!

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