Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,524 Reviews
Call Service Center (844) 888-0753

2,524 Reviews of Toyota of Hollywood - Service Center

Sort by
November 10, 2023

Love my service writer. Lacey Gordon is the best. I will be back again. Thank you! More

by dlynna27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Toyota of Hollywood FL responded

We are so glad you have a positive relationship with Lacey and we'll be sure to pass your five-star review along. Thank you for choosing Toyota of Hollywood!

November 10, 2023

Good service and let us know about the car and what it needed and how much More

by Supermac413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review! We are glad that you received excellent and informative service. Safe travels!

November 09, 2023

Good service, excellent attention, clean space and the place is big their people are awesome More

by MOLLER_187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Toyota of Hollywood FL responded

We appreciate your kind words about our team and our facility! Thank you for choosing Toyota of Hollywood.

November 09, 2023

They forgot to update the car computer and did not clean the car which I think is part of the maintenance. More

by arianny.abreu25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Toyota of Hollywood FL responded

Arianny, I'm sorry to learn that your recent service visit didn't meet expectations. We aim for thoroughness in all we do, from updating the software systems to cleaning the car, and it sounds like we missed the mark here. Please reach out so we can make things right and ensure this doesn't happen again. Thank you, John Diaz - Service Manager - 954-893-4662

November 09, 2023

La atención fue de primera. Muy atento y cortez el asesor. Servicio rápido y eficaz. More

by JESPINOZAM20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Report | Print
Nov 09, 2023 -

Toyota of Hollywood FL responded

Hola! Nos emociona mucho leer su comentario positivo sobre el servicio que ofrecemos en Toyota of Hollywood. Nuestra meta es proveer una atención de calidad a todos nuestros clientes. Gracias por la calificación de cinco estrellas!

November 09, 2023

Promised the car would be ready within 2 hours and it was. Really appreciate the promptness More

by MLW5207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Nov 09, 2023 -

Toyota of Hollywood FL responded

Ensuring our customers receive prompt service is our goal, so it's wonderful to see that reflected in your experience! Thanks for the five-star review and we'll see you next time at Toyota of Hollywood.

November 09, 2023

Poor service…no bueno. I do not recommend. They do not fix recall huge liability. More

by Robertjmraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Toyota of Hollywood FL responded

Hi, Robert. We strive to deliver the best service for our customers, and it is disappointing to hear that we missed that mark with you. If you're willing to give us another chance, I want to see what I can do to earn back your business. Please reach out to me when you have a moment. Thank you, John Diaz - Service Manager - 954-893-4662.

November 08, 2023

David is a true professional service advisor. His work is exceptional, and I will go back to him for my next maintenance. More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Report | Print
Nov 08, 2023 -

Toyota of Hollywood FL responded

Francisco, we're delighted to hear that David has provided you with exceptional service at Toyota of Hollywood! We'll be sure to pass on your kind words. Thanks so much for your loyalty, and we will see you for your next vehicle maintenance!

November 08, 2023

Didn’t have to wait long,comfortable waiting area good service the dealer was good More

by ROXANNBAILEY22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Toyota of Hollywood FL responded

Hi, Roxann! We really appreciate you taking the time to leave Toyota of Hollywood this awesome review, thank you! Providing an excellent customer experience is our number one priority here. Have a good day!

November 08, 2023

Good experience for my Camry, they are very professional and kindly. I recommend this place to all Toyota owners More

by Ignazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Toyota of Hollywood FL responded

Ignazio, we're glad to know you had a good experience with us at Toyota of Hollywood. We appreciate your recommendation and look forward to serving more Toyota owners like yourself!

1
...
201
202
203
...
253