Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,619 Reviews
Call Service Center (844) 888-0753

2,619 Reviews of Toyota of Hollywood - Service Center

Sort by
October 25, 2023

My experience is always great with Dan Metz. He takes great care of me and always communicates with me throughout my time there. And I would only go to him. Thank you Dan for all you do😊 Yoan x More

by MELBSMITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex who works with Sandra
Report | Print
October 25, 2023

Wonderful service above and beyond. . I came in unannounced and Isaiah went overboard to take care of my situation and got my car back TO ME BEFORE END OF DAY More

by DYNAMILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that Isaiah and our team at Toyota of Hollywood were able to provide you with exceptional service! We always strive for efficiency, so it's great your car was returned promptly. Thanks for the review!

October 25, 2023

Overall service was excellent starting with the advisor and the time frame for the car to be ready was on point. More

by MGF1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had an excellent experience with us at Toyota of Hollywood, and that our team was able to deliver your car right on schedule. Thanks for the positive feedback!

October 25, 2023

Great staff and customer service . They treat you as a family.. I would never go somewhere else for my car service. More

by FRANCOISMARIEJUNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Toyota of Hollywood FL responded

We're so glad to know you feel like part of the family at Toyota of Hollywood! Our team works hard to provide top-notch service. We look forward to seeing you for your next car service!

October 25, 2023

I had to wait 4 hours for a 20 minute oil change. I had an appointment to come in for service, and they could have ordered the oil filter in advance rather than make me wait 4 hours More

by rickjlang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your long wait for an oil change. We aim to provide efficient service and it seems we fell short during your visit. Your feedback is important in helping us improve our processes and customer experience. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, John Diaz - Service Manager - 954-893-4662

October 24, 2023

Spent waiting over 3 hours at service for a scheduled maintenance and after all the service the service maintenance notification was not reset. More

by markgav335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Oct 25, 2023 -

Toyota of Hollywood FL responded

I'm sorry to hear your service experience took longer than anticipated and that your vehicle was not returned to you in the proper condition. We aim to provide efficient, thorough service, so this feedback is important to us. I'd like the opportunity to discuss this further with you if possible - please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

October 24, 2023

Aaron Cortez was excellent. My wife advises that Adrian who serviced her toyota was excellent as well. Give them both a raise. More

by HHip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Toyota of Hollywood FL responded

Thanks for commending both Aaron and Adrian for their excellent service! We'll be sure to pass your kudos along - see you next time at Toyota of Hollywood!

October 24, 2023

Professional and quick. Very upfront about what they were doing and I was updated regularly about when my car would be ready. 10/10 love this place. More

by sherika625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 24, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had a positive experience at Toyota of Hollywood! Providing professional, proficient service is always our aim - see you down the road!

October 24, 2023

Cleanest and most modern toyota dealership I have been to. Very organized and easy to navigate. More

by xidneydanedgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Metts was very nice and helpful, he made my experience enjoyable
Report | Print
Oct 25, 2023 -

Toyota of Hollywood FL responded

Thank you for the stellar review of Toyota of Hollywood! We are thrilled you had a great experience and enjoyed our clean and organized property! Have a great day!

October 24, 2023

Awesome staff very professional. My service advisor listened to all of my concerns and solved all of my problems. Toyota of Hollywood is #1 for me. More

by yvonne71ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Toyota of Hollywood FL responded

Yvonne, we're delighted to know our team at Toyota of Hollywood was able to address all your concerns! Thanks for ranking us as #1 — we're honored to receive your support. Safe travels, and we look forward to serving you again down the road!

1
...
218
219
220
...
262