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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,598 Reviews

2,598 Reviews of Toyota of Hollywood - Service Center

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September 27, 2023

I think the only thing that they need to work on is informing the customer wait time. It took about 4 hours complete my service, but the attendant was nice enough to give me a discount. thanks More

by GCEDE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and understand the importance of clear communication regarding wait times. It's great to know our team at Toyota of Hollywood offered a discount, and we'll continue to improve in this area of our service. Thanks for sharing!

September 27, 2023

I am happy to be a customer here I always get greeted with respect and courtesy.always get the attention I'm looking for n results. Thanks a million More

by CR865703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you've had such positive experiences at Toyota of Hollywood. Our team always aims to provide respectful and attentive service. Thank you for your kind words, we appreciate it!

Sep 28, 2023 -

CR865703 responded

Thanks again

September 27, 2023

Friendly service and customer care is a plus. I was impressed by the provided accommodation. More

by mbrice8358
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Toyota of Hollywood FL responded

Thanks for the review! We appreciate the kind feedback and hope to see you again at Toyota of Hollywood. Safe travels!

September 27, 2023

My son was looking for another car and this friend Brandon recommended that we go see Cory in Sales and we came home with a car. More

by shanitaisaac56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FrantzCory Brunet
Sep 27, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Cory was able to assist you in finding the right car at Toyota of Hollywood. Thanks for choosing us and we hope your son enjoys his new ride!

September 27, 2023

Service was great, thanks to Danny and the toyota Hollywood team, service was done in 1 hour More

by ralstonfacey141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Toyota of Hollywood FL responded

Thanks for the review! We appreciate the kind feedback about Danny and hope to see you again at Toyota of Hollywood!

September 27, 2023

Always professional and they send me an Uber when I leave my car there for service. More

by 1JASONRICKETTS
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy
Sep 28, 2023 -

Toyota of Hollywood FL responded

It has been our pleasure to serve you in such an accommodating manner! Thank you for the excellent review and for trusting Toyota of Hollywood with your vehicle's care. Have a fabulous day and we hope to see you again down the road!

September 27, 2023

Love how they work with me on finding my perfect car and I love it. More

by BEE4ME.BB@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Toyota of Hollywood FL responded

We love hearing from our happy customers! Thanks for choosing Toyota of Hollywood - enjoy the ride in your new car!

September 26, 2023

Great service from start to finish. Thanks Sophia and Danny, I look forward to brining the car back to this dealer. More

by godbest7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Sophia and Danny provided you with great service at Toyota of Hollywood! We look forward to seeing you again when it's time for your car's next visit. Safe travels until then!

September 26, 2023

Went to Toyota of Hollywood to service my vehicle my experience their was very effective ,on point with the timing the process was quicker than I was told they even wash my vehicle after service I real More

by OSBOURNESHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
Sep 26, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that you had a positive experience with us at Toyota of Hollywood. It's great to see our team was able to deliver efficient service and even exceed your expectations! We look forward to seeing you for future services, thank you!

September 26, 2023

Fast service with a smile! Downside… difficult to schedule appointment by phone…last attempt took several calls to no avail… transfers ended in long wait times to pickup. Per More

by CYNTHIAALYNN121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to know you enjoyed our service at Toyota of Hollywood. We're sorry for the inconvenience with scheduling appointments, we'll definitely take your suggestion into consideration as we strive to improve our customer experience!

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