Toyota of Hollywood - Service Center

As always, Lacey comes through with flying colors! !! It has been a blessing since she has taken over my routine service with my vehicle. I never thought Brian Singletery could be replaced, but HE made !! It has been a blessing since she has taken over my routine service with my vehicle. I never thought Brian Singletery could be replaced, but HE made sure I would be taken care of as his job duties/position increased. I have always felt taken care of in a special way. Thank you to all at that dealership. More

Adris Prado Very good but it was terrible, I wasted the whole day at the dealer, the mechanic "didn't find" the fault but Andris did find it, they didn't fix my car as it should have been. !! Was terrible whole day at the dealer, the mechanic "didn't find" the fault but Andris did find it, they didn't fix my car as it should have been. !! Was terrible ! More

Always an awesome Experience, friendly and efficient staff. Quick service, will definitely be back again! staff. Quick service, will definitely be back again! More

It’s my 1st time at this dealership but noticed immediately that I liked staff attitude towards customers so this one is a keeper immediately that I liked staff attitude towards customers so this one is a keeper More

Horrible customer service will not be returning to this facility. 5 hours for an oil change on a brand new Tacoma is Absurd. facility. 5 hours for an oil change on a brand new Tacoma is Absurd. More

Long wait, send u back home in Uber but don’t pick up Bad a Bad a More

Good Service in Toyota Tacoma Hollywood special Audrey pardo thanks for it’s services I will recommend it Toyota Hollywood pardo thanks for it’s services I will recommend it Toyota Hollywood More

I appreciate that they assist me without an appointment. This is very important to me because I realize I need service the moment the mileage hits and I wouldnt want to wait a week to book appointment. This is very important to me because I realize I need service the moment the mileage hits and I wouldnt want to wait a week to book appointment. More

The service was great and the service person was very professional. He provided a Lyft to and from the service location. professional. He provided a Lyft to and from the service location. More

My Last service visit,I will be going somewhere else from now on. Took 2 hours and 15 minutes for oil change and tire rotation. Constant letters pressuring me to trade in my vehicle. This gives me the i from now on. Took 2 hours and 15 minutes for oil change and tire rotation. Constant letters pressuring me to trade in my vehicle. This gives me the impression they are all about making a sale and keeping me trapped in payments. Reveals their true colors during this period of inflation. That would not be for my best interest and I have told them this numerous times. Even called to tell them to stop mailing me letters regarding trading in my vehicle. They waste paper and stamps by still going against my wishes. When I called to discuss if there was any possible gap insurance reimbursement, I called everyday for a full month. I was transferred to a voicemail and NO ONE ever called me back. That was the last straw. They don’t care. They sale you but they don’t seems to care about you afterwards. I complained to corporate and they advised they tried to call me and left a voicemail. Absolute lies from Toyota of Hollywood. I feel they don’t care they lost a serious customer. No plans to buy another vehicle from Toyota in the future. More