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2,495 Reviews of Toyota of Hollywood - Service Center
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July 15, 2021
The worst experience with the service went for oil.chane with a apointment a 11 with isaiah and have to wait 3 hour and was the worst experience No sense in making appoitment because they make you wait li with a apointment a 11 with isaiah and have to wait 3 hour and was the worst experience No sense in making appoitment because they make you wait like you walk in service and after I received a Text that the truck was ready I had to wait 45 mint for hum to come up the desk they are careless ,after he come up gave the Key to the front ladies and I had to wait 30 more mint because they pass the Key to 5 different people they play with the Key one pass to the other into i got really mad and told the lady if they are going to get my truck and fanily got it this happen on 7/12/21 dont recomend they service the WORST SERVICE I EVER GOT More
by Jose o nolasco
July 15, 2021
Just purchased my 2nd Toyota from Toyota of Hollywood, and the experience was great. Thomas was super helpful and friendly. Service department is excellent too!!!sent and the experience was great. Thomas was super helpful and friendly. Service department is excellent too!!!sent More
by hlitman
Employees Worked With
June 30, 2021
Last week 06/22/21,I was very impressed with the customer service (Andris Prado).she is amazing, she keeps me informed about my car and always keeps me happy.she is a great one I recommend all my families wh service (Andris Prado).she is amazing, she keeps me informed about my car and always keeps me happy.she is a great one I recommend all my families when they go for service in Toyota of Hollywood to ask for, ,Thanks Again Andris for all your help, God blesses you as always. More
by Ronelmarcellon/Desmond Marcelon
April 28, 2021
Very upset! Someone from TOYOTA OF HOLLYWOOD stole my Gucci sunglasses out of my car while I was getting my 40,000 mile service done. I have an appointment on Wednesday, April 21 at 12 o’clock noon and Gucci sunglasses out of my car while I was getting my 40,000 mile service done. I have an appointment on Wednesday, April 21 at 12 o’clock noon and picked up the car at 3:30 More
by jmmunro1
Employees Worked With
April 10, 2021
I spent over an hour, trying to get someone on the phone in service. No one answers and if it goes to voicemail 9/10 their voicemail box is filled. I'll take my money and business else where ! in service. No one answers and if it goes to voicemail 9/10 their voicemail box is filled. I'll take my money and business else where ! More
by Not Settling
Employees Worked With
March 24, 2021
Worse service ever. The estimate for replacing the hybrid battery on my car was nearly $8,000. Naturally I wanted to talk to someone about my options. No one returned my numerous phone calls and tex hybrid battery on my car was nearly $8,000. Naturally I wanted to talk to someone about my options. No one returned my numerous phone calls and text messages, including the service manager Brian and the general manager Steve Ostroff. Took the car to the competitor Lipton Toyota and got answers to my questions right away. More
by dp5955
Employees Worked With
March 21, 2021
Took my car in for a oil change at 8am the car is stuck on the lift unable to come down still waiting 5 hours and counting definitely no stars on the lift unable to come down still waiting 5 hours and counting definitely no stars More
by homeinspector010
Employees Worked With
February 05, 2021
World Class Building, Service Department, 3rd World Computer System When your confirmed appointment for service disappears in the computer system and both laptops in the waiting room could not connect Computer System When your confirmed appointment for service disappears in the computer system and both laptops in the waiting room could not connect with the dealership guest wi-fi you question your choice of dealerships. One customer spent one hour asking five employees for help, without success. Bring patience and leave your laptop behind. More
by dcal
January 27, 2021
Mala la experiencia en el mantenimiento para el carro, muy demorado más de 3 horas para que le hagan revisión, de nada sirve sacar una cita muy demorado más de 3 horas para que le hagan revisión, de nada sirve sacar una cita More
by natalie-24
Employees Worked With
