Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,814 Reviews

2,814 Reviews of Toyota of Hollywood - Service Center

Sort by
August 11, 2025

Excellent service. Had to wait a little bit but I was pleased with the outcome of my visit. More

by paulafelix33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Toyota of Hollywood FL responded

Thanks for the excellent review of Toyota of Hollywood! We appreciate your patience and understanding, and we hope to see you down the road!

August 11, 2025

Great customer service. Appointment availability excellent. I have been going there for years. Recommend 100% More

by bogota954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Toyota of Hollywood FL responded

Thank you for your continued support and recommendation of Toyota of Hollywood! We look forward to working with you for miles to come.

August 10, 2025

Danny Metts keeps things moving and is always courteous and timely. He is honest as well which gives customers confidence. More

by HURRYUPNWAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Aug 12, 2025 -

Toyota of Hollywood FL responded

Thank you for your kind words about Danny and our team at Toyota of Hollywood! We look forward to your next visit!

August 10, 2025

Muy mala atención por los respresentantes, me trataron de una forma mal que no se debe More

by Joelpeinadocardona05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Sánchez y Joel el financista
Aug 11, 2025 -

Toyota of Hollywood FL responded

Joel - Nos esforzamos por brindar el mejor servicio a nuestros clientes, y es decepcionante saber que no lo logramos. Si está dispuesto a darnos otra oportunidad, quiero ver qué puedo hacer para recuperar su confianza. Contácteme cuando tenga un momento. Gracias, Diana Graterol - Customer Relations Manager - 954-743-3551

August 10, 2025

My first new car at age 72. Excited to take CARE of it. Took 3-4 hang ups to schedule my first warranty service at appropriate time per owners manual. Believe women just throu More

by cnbarkett
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with our service department. We strive for efficient and attentive service, so it's disappointing that we fell short during your visit. Your feedback is important, and I'd like the opportunity to address these concerns personally. Please feel free to reach out at your convenience so we can make things right for you. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

August 09, 2025

El servicio siempre es muy bueno cuentan con un personal amable y bien calificado me siento muy bien cada que voy hacer los mantenimientos de mi vehículo. More

by rociomargaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Toyota of Hollywood FL responded

Gracias por compartir su comentario! Nos alegra saber que siempre tiene una buena experiencia con nuestro equipo. Estamos aquí para ayudar en el futuro! - El equipo de Toyota of Hollywood

August 08, 2025

The best dealer who can help you. I like how they work and the kindness of the young Dayan González. He explains everything in detail.🫶✨ More

by juana.matias5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayan González
Aug 11, 2025 -

Toyota of Hollywood FL responded

Hi Juana - We're happy Dayan was so thorough and helpful. Reviews like this mean the world to us! Thank you for supporting Toyota of Hollywood. See you next time!

August 06, 2025

The best place to get your car serviced. No one shows the level of kindness, professionalism, knowledge, & customer care than Brian Singletary- Service Manager. Not just 5 stars, 10 stars. More

by DNA
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singletary
Aug 07, 2025 -

Toyota of Hollywood FL responded

We're proud to see this review of Brian and the team! Thanks from all of us at Toyota of Hollywood!

August 06, 2025

I had a great experience and my vehicle was service promptly and the staff were helpful. More

by Beverlyspence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Toyota of Hollywood FL responded

Thank you for stopping by to leave Toyota of Hollywood a wonderful review!

August 05, 2025

As soon as you buy the car they couldn’t give a xxxx about you, the only saving grace is Gilberto Martinez. Everyone was horrible. More

by valeriepepe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilberto Martínez
Aug 06, 2025 -

Toyota of Hollywood FL responded

It's disappointing to hear about your experience, and I apologize for any lack of care you felt after purchasing your car. I'm glad Gilberto was able to assist you positively, but we strive for a better overall experience. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551