Toyota of Hollywood - Service Center

My purchase happened due to Jose Morales manager His involvement His way of talking to a customer His personality 100% Thank you involvement His way of talking to a customer His personality 100% Thank you More

Todo perfecto, tanto el servicio de ingeniería como la atención Estamos muy complacidos con ustedes atención Estamos muy complacidos con ustedes More

My first time buying a car here everyone was amazing . Thank you Hollywood Toyota. For your service thank you I will definitely be returning to buy a second car. Thank you Hollywood Toyota. For your service thank you I will definitely be returning to buy a second car. More

Originally, I was going to the dealership for an alternator because the auto part store guy told me that it was bad and I needed a new one. And once that was done the battery would need to be re-tes alternator because the auto part store guy told me that it was bad and I needed a new one. And once that was done the battery would need to be re-tested and charged/or replace. When I arrived at the dealership I told David the story. He ensure me that he would do what he could to keep the cost down, but first they would still need to do another diagnostic test on the vehicle. After they run the test, he informed me of what was wrong. It was just the battery, not the alternator as I was previously told. I was relieved. Thank you David for providing me with excellent customer service. More

Showed up on time at 15:00for my appointment. He told me that I need to reschedule because they are closing in an hour. The way he was treating customer was very disrespectful. I made an appointm He told me that I need to reschedule because they are closing in an hour. The way he was treating customer was very disrespectful. I made an appointment online and had confirmation. He didn't believe me and told me that I have to show him my phone. Never had bad experiences at Hollywood Toyota. The last appointment was absolutely disappointing. More

They were very unorganized - I had an appointment and I informed them who I was here for they brought me to the wrong person. I needed to change my tires and they quoted me for a specific brand and price t informed them who I was here for they brought me to the wrong person. I needed to change my tires and they quoted me for a specific brand and price that was in my budget. I waited almost four hours to find out that they put the wrong tires on and tried to charge me more when I specifically told them who I was there for and what I needed. One of the workers Denise was very helpful and sweet and helped me get everything cleared up. The first man I was brought to was rude and when I asked twice about the price I was quoted he brushed me off then tried to quote me $100 more. Terrible experience, long wait, I recommend confirming every detail with every person three times because everyone told me something different. More

Last maintenance I told them to do an alignment since my previous Highlander which I bought brand new, they charged me for it since it as past 16k miles. Then my wife took the car in this week, and they tol previous Highlander which I bought brand new, they charged me for it since it as past 16k miles. Then my wife took the car in this week, and they told her it needed an alignment. Incredible, they obviously did not align the car. More

First time visit. Very impressed with your organization. Happy with the work performed. Also happy no high pressure exerted. Very impressed with your organization. Happy with the work performed. Also happy no high pressure exerted. More

No me gusto el servicio, el personal no quería ayudar, no pusieron lo que necesitaba mi carro correctamente y me toco pagar de mi bolsillo por algo que ellos hicieron mal pusieron lo que necesitaba mi carro correctamente y me toco pagar de mi bolsillo por algo que ellos hicieron mal More

It was great thank you. Service is great I like when I come to service my car get wash that’s why I come thank you. Service is great I like when I come to service my car get wash that’s why I come thank you. More