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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,571 Reviews
Call Service Center (844) 888-0753

2,573 Reviews of Toyota of Hollywood - Service Center

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May 24, 2025

Work was done quick agent was great. Only problem was getting my car after service was done. I had to wait like 35 min. More

by oarteta2141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with us at Toyota of Hollywood. We're glad to hear the work was done quickly and that our agent provided great service, but we apologize for the wait time when retrieving your car. We'll use this information to improve our processes moving forward!

May 24, 2025

Dealership is well located, does not show many cars. I think that overall is efficient and I had also a good experience with parts. More

by Marcelo warat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 27, 2025 -

Toyota of Hollywood FL responded

Marcelo, we're glad to hear you had a good experience with our parts department at Toyota of Hollywood. Thank you for sharing your feedback!

May 24, 2025

She makes sure the correct service is done, but doesn't push unnecessary items. She is patient and answers questions so I understand. More

by sawb30
Recommend Dealer
Yes
Employees Worked With
Andris Prado
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May 27, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear about your positive experience with our team at Toyota of Hollywood. It's great to know that you felt well-informed and comfortable during your visit. Thank you for sharing!

May 24, 2025

Reception on arrival is very friendly & helpful & service manager is very prompt on taking action to fix my problem in a timely manner. More

by CINCONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Usiah
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May 27, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that our team at Toyota of Hollywood provided you with friendly and efficient service. Thank you for sharing your experience, and we're here whenever you need us!

May 23, 2025

Poor customer service also Lenny had me pay for things done to my truck that I didn't need so I really feel like hey lied about the service..it was a few customers complaining.. More

by kingjcrawford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lenny
Report | Print
May 27, 2025 -

Toyota of Hollywood FL responded

It's disappointing to hear about your experience with our service, and I apologize for any inconvenience caused. We strive for straightforward communication in all our dealings, so it's concerning to learn you felt misled. Please reach out directly if you'd like us to look into this further or address any other concerns you may have. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 23, 2025

Excellent service as always, quick efficient professional. Drew was awesome and on point as expected. Looking forward to the next visit. More

by TEDGREA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Toyota of Hollywood FL responded

Thank you for the wonderful feedback! We're delighted to hear that Drew and our team at Toyota of Hollywood provided excellent service. We look forward to welcoming you back on your next visit!

May 23, 2025

My encounter in dealing with this dealership since 2020 as been great not perfect but have not had a reason so great to complain, More

by TANYABARNETT41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 23, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with Toyota of Hollywood, Tanya! We're glad to hear that overall, you've had a positive relationship with us since 2020. If there's anything we can do to make it even better, feel free to let us know!

May 23, 2025

Al Revisar No se pasa Ningún Detalle Por alto, Están a La Vanguardia Son Excelentes More

by Ngvzla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Toyota of Hollywood FL responded

Reseñas como la suya nos hacen sonreír! Muchas gracias por visitaar Toyota of Hollywood. Le enviamos un amistoso saludo!

May 23, 2025

Was great nick was especially good. Got it all done in one day.thank you More

by buddyiscool67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Toyota of Hollywood FL responded

Thank you for your confidence in Toyota of Hollywood, and for your business. Nick will appreciate the shoutout! We are grateful to have you as a customer!

May 22, 2025

Excellent The service was extremely excellent. The service has always been extremely excellent with great customer service. More

by mayatuthompson
Recommend Dealer
Yes
Employees Worked With
Don't remember ( my son was there)
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May 22, 2025 -

Toyota of Hollywood FL responded

Maya, thank you for your kind words! We're delighted to hear that you've consistently received excellent service at Toyota of Hollywood. We appreciate your support and look forward to serving you again!

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