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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,628 Reviews

2,628 Reviews of Toyota of Hollywood - Service Center

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March 07, 2025

All the rude people, the guy who served us half asleep, the girls outside don't say hello, they're rude, you can't understand what they say, they should work on that because inside the service is very good More

by tamara.ledesma19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with us. We're glad to hear that the service inside Toyota of Hollywood met your expectations, but we're sorry about the experience outside. We'll address these concerns with our team to ensure a more welcoming environment in all areas. Your input is valuable and helps us improve!

March 07, 2025

I was thought easy and really cool and fast also I need more learn about sos Bec I'm deaf More

by miamijones6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Toyota of Hollywood FL responded

Thanks for the 5 star review, Miami. We hope to see you again at Toyota of Hollywood!

March 07, 2025

El Servicio y la atencion es la mejor… 10 de 10… los super recomiendo, excelente trabajo. More

by LICETHPALLARES2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Excelente atencion De Sebastian Marmolejo
Mar 10, 2025 -

Toyota of Hollywood FL responded

Liceth, apreciamos la excelente calificación para el equipo de Toyota of Hollywood! Gracias por su apoyo.

March 07, 2025

I had an appointment but the wait was still very long. The wheel alignment was too expensive More

by THEIDA.DANSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Toyota of Hollywood FL responded

We are disappointed to hear that you were dissatisfied with our pricing and wait times. We value feedback like yours, and will use this as a learning tool to improve for the future. If there is anything we can do to assist you further, please don't hesitate to reach out to me directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 06, 2025

It is an extraordinary experience to have people like Juan Reyes in a company as important as Toyota Hollywood. More

by GERARDO Rodríguez
Recommend Dealer
Yes
Employees Worked With
Juan Reyes Jr
Mar 06, 2025 -

Toyota of Hollywood FL responded

Gerardo, we're delighted to hear that Juan made your experience at Toyota of Hollywood extraordinary. Thank you for sharing this wonderful feedback!

March 06, 2025

Muy buen trabajo y muy profesional estoy muy contento con sus servicios gracias bendiciones para todos More

by DARIONAHUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Toyota of Hollywood FL responded

Darionahuel, gracias por compartir su experiencia positiva con Toyota of Hollywood. Nos alegra saber que está contento con nuestros servicios y le deseamos muchas bendiciones también. Estamos aquí para ayudarle cuando lo necesite!

March 05, 2025

Muy buena atención en el área de servicio, excelente trato por parte del represéntate de servicio. More

by BEATRIZ_EMILIA_PARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Toyota of Hollywood FL responded

Estamos felices de haberle ofrecido una excelente experiencia en Toyota of Hollywood, Beatriz! Gracias por su apoyo.

March 04, 2025

I had an appointment the person I went to made sure my car was serviced in a reasonable time to make my next appointment elsewhere More

by mavisathompson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sébastien
Mar 04, 2025 -

Toyota of Hollywood FL responded

Mavis, we're glad to hear that our team at Toyota of Hollywood was able to accommodate your schedule efficiently. Thank you for choosing us!

March 04, 2025

Quickly and excellent attention. Nice detail to have Coffee and subways inside, nice experience overall. More

by CANOGUERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Toyota of Hollywood FL responded

Thanks for sharing your experience with us! We're delighted to hear that the service and amenities at Toyota of Hollywood made your visit so enjoyable. We appreciate your feedback and look forward to welcoming you back soon!

March 04, 2025

Mr Michael Jones who was my advisor, was an excellent person. He answered my questions that I had concerns about and I would like to work with him in the future More

by cratagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that Michael provided you with such excellent service and addressed all your concerns at Toyota of Hollywood! We look forward to assisting you again in the future.

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