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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,500 Reviews

2,500 Reviews of Toyota of Hollywood - Service Center

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January 20, 2025

This dealership is very clean. They have great customer service and care. I know this is something they can’t control but i just wish they were a little faster. But overall they we More

by Jgacita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Toyota of Hollywood FL responded

Thank you for the feedback! We're glad to hear that our team at Toyota of Hollywood provided great customer service and care. We appreciate your patience and will work on improving speed in the future.

January 20, 2025

Service was great. The car is running well and the brakes are great. Thank you More

by marco_tulio34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Toyota of Hollywood FL responded

Marco, we are happy to hear that you received five-star service at Toyota of Hollywood! Enjoy those brakes!

January 20, 2025

Excellent nice work a good job and good costumer services very fast fast thanks guys More

by EMERSONCANALES35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Toyota of Hollywood FL responded

Thank you so much for supporting Toyota of Hollywood!

January 19, 2025

Excellent people professional what the do the best dealer in town the are professional love More

by ALDOBUGALLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freeman sale person
Jan 20, 2025 -

Toyota of Hollywood FL responded

Aldo, thank you for trusting Toyota of Hollywood with your business!

January 19, 2025

I have been dealing with Toyota of Hollywood for many years. I bought at least 5 cars there in which cases I am always satisfied More

by MGpapillon8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Toyota of Hollywood FL responded

Thank you for your continued trust in Toyota of Hollywood! We're delighted to hear that you've been satisfied with each purchase. We look forward to serving you again in the future!

January 19, 2025

The service manager is incredible. He’s got a good personality and that in return had me made the decision to do further work on my car More

by Whitediamonds500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that our service manager made such a positive impression on you at Toyota of Hollywood! Thank you for trusting us with your car, and we look forward to assisting with any future needs.

January 19, 2025

iI was there to service my car, I was content with that. I was turned off by the number of contacts made while waiting for my car at the dealership and then by email. I felt totally victimized. More

by LITTORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SEBASTIAN MARMOLE
Jan 20, 2025 -

Toyota of Hollywood FL responded

We appreciate your feedback and apologize for any inconvenience caused during your visit to Toyota of Hollywood. We'll take this into consideration as we strive to improve our communication process. Thank you for bringing it to our attention!

January 18, 2025

The service representative never showed up to the desk i was assigned to. I went to another service rep. More

by waytgo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Jan 20, 2025 -

Toyota of Hollywood FL responded

Thank you for bringing this to our attention. We're sorry to hear about the inconvenience at Toyota of Hollywood and appreciate your patience in working with another service representative. Your feedback helps us improve, and we hope your next visit will be a smoother experience! - Shawn Jones - Customer Relations Manager - (954) 893-4660

January 18, 2025

Quick turn-around with tow truck service. Tire was rapidly replaced. Drew was an excellent service administrator. I stay for the service center - good internet (although bar chairs are too More

by michaelrsale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
Jan 20, 2025 -

Toyota of Hollywood FL responded

Michael, we're glad to hear Drew and the team at Toyota of Hollywood provided a quick turnaround for your tire replacement. We appreciate your feedback about the service center amenities and will take it into consideration. Thanks for choosing us!

January 18, 2025

The service was good. The wait was much longer than I was told and the “free car wash” really did not clean the car exterior More

by yellowbird807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback about Toyota of Hollywood. We're glad to hear the service was good, but we're sorry about the wait time and car wash experience. Your comments are important to us, and we'll work on improving these areas!

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