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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,504 Reviews

2,504 Reviews of Toyota of Hollywood - Service Center

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January 15, 2025

The staff called to perform the recall on my Highlander. They got it fixed and it's running smoothly now. Thanks to all who made it possible. More

by JEANJIMENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jan 16, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that your Highlander is running smoothly after the recall service at Toyota of Hollywood. Our team always aims to provide efficient and effective solutions, so thank you for acknowledging their efforts!

January 15, 2025

Danny was good, polite, make sure that the job was done for me. On top of his job. More

by WRIGHTCLAUDIA46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with Danny at Toyota of Hollywood! We always strive to deliver five-star service. See you next time!

January 14, 2025

The Toyota brand is the car I trust! From Trucks, to cars to SUVs this is the brand I relay on! Had many Toyotas since 1987 and let me tell you they are the best of the best! I also More

by bestreflexology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matias, Michael Jones, Romel Budhana, Ramon Lopez, Alexander Martinez, Yohan Bestard Romeo
Jan 14, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing such a detailed and positive review of your experience with Toyota of Hollywood! We're delighted to hear that our team made the purchasing process stress-free, and we look forward to working with you for many miles to come. Enjoy your brand-new 2024 Tacoma!

January 13, 2025

Took over 3 hours for an oil change and tire rotation. Over priced service. I was also harassed by the sales team into looking at a new car and they kept pushing into me buying a new car that same day, wh More

by roxanazuniga150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience. We strive for efficient service and a respectful atmosphere, so it's disappointing that we fell short during your visit. If you're open to discussing this further or have any other concerns, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 13, 2025

Other than the 20 minutes standing in line everything was great from receiving my receipt of service for my car and waiting to get my car More

by drichardsonbb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 13, 2025 -

Toyota of Hollywood FL responded

Thank you for your patience and understanding! We're glad to hear that everything else went smoothly during your visit at Toyota of Hollywood. We appreciate the feedback and look forward to serving you again soon! - Shawn Jones - Customer Relations Manager - (954) 893-4660

January 13, 2025

Isah was very accommodating and experienced would definitely recommend the Toyota of Hollywood great company More

by vincenza.napolitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Toyota of Hollywood FL responded

Thank you for recommending Toyota of Hollywood, Vicenza! We're delighted to hear that Isah provided such an accommodating and experienced service. We appreciate your support and look forward to serving you again in the future!

January 13, 2025

Excelent service . Thanks for your courtesy and attention. Customer service always with a great smile More

by MELPOLPALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear you enjoyed the excellent service at Toyota of Hollywood! Our team always aims to provide courteous and attentive customer care. Thanks for sharing your experience with us!

January 13, 2025

Great services, Guaranteed work. The client is always treated as they should be. Highly recommended. More

by Jyagual_ec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris Prado
Jan 13, 2025 -

Toyota of Hollywood FL responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Toyota of Hollywood!

January 13, 2025

I did have an issue but the service manager Brian was more than willing to help solve the problems. Leonid is also knowledgeable, friendly and helpful. More

by Kaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny in Rentals is awesome
Jan 14, 2025 -

Toyota of Hollywood FL responded

Kaz, we're glad to hear that Brian and Leonid were able to resolve the issue. Thank you for sharing your experience with Toyota of Hollywood!

January 13, 2025

Service was ok . It just took over an hr to get my car back after checking out. They lost my ticket and I had to ask 3 separate times to get results. The outdoor staf More

by jonita1953
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Toyota of Hollywood FL responded

Jonita, thank you for sharing your experience with us at Toyota of Hollywood. We apologize for the inconvenience and will address this issue to improve our service. Your feedback is valuable, and we hope to provide a better experience next time! Take care, Shawn Jones - Customer Relations Manager - (954) 893-4660

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