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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,662 Reviews
Call Service Center (844) 888-0753

2,662 Reviews of Toyota of Hollywood - Service Center

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February 25, 2025

Very professional and friendly service Department. I go out of my way from Miami because the dealer that I purchased the car ripped me off when I bought it and treated me poorly when I bought the car More

by me myself and I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Toyota of Hollywood FL responded

Thank you for making the trip to see us at Toyota of Hollywood! We're glad David Silva and our service department provided you with professional and friendly assistance. We appreciate your trust in us, especially after your previous experience elsewhere.

February 25, 2025

Very fast service, did oil change and 5 month maintenance. Very happy with the great customer service More

by Frogzebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Feb 25, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear you had a speedy and satisfying experience with our team at Toyota of Hollywood! Thank you for choosing us for your maintenance needs.

February 25, 2025

Your service department is great. My car is always well maintained by your mechanics . Thanks More

by tisaflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Feb 25, 2025 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks for your review!

February 25, 2025

My experience at your dealership was great. The service advisor was very attentive, thorough.I would absolutely recommend others to attend this dealership. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Toyota of Hollywood FL responded

Luis, we're delighted to hear about your positive experience at Toyota of Hollywood! Thank you for recommending us and recognizing our attentive service. We look forward to welcoming you back in the future!

February 25, 2025

Bad service 0 0 bad service from Hollywood Toyota muy mal servicio mucha gente inutil More

by José
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Toyota of Hollywood FL responded

José - Lamento que no haya quedado satisfecho con su experiencia. Si desea compartir algo más sobre su visita, no dude en comunicarse conmigo directamente para que pueda abordar sus inquietudes. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 25, 2025

Not one person in that building has Quality Customer Service. Your guy prince was even attempting to throw me into a “New car, Long term” Scheme to make a sell new sell off of my own face for his own gr More

by Mattew Connors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Prince” George
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Feb 26, 2025 -

Toyota of Hollywood FL responded

Mattew, I'm sorry to hear about your experience and the frustration it caused. We strive for professionalism and clear communication with all our customers, so it's concerning to read this feedback. If you're open to discussing further or have any other concerns, please feel free to reach out directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 25, 2025

Drew is very helpful. This is my second time I love the service . I’ll be back More

by Miriam ferrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Toyota of Hollywood FL responded

Miriam, thank you for leaving Toyota of Hollywood a five-star review! We are happy to hear that Drew was helpful. See you next time!

February 24, 2025

Drew Manning is an excellent service manager, I highly recommend! Honest and I trust his advice! More

by LISADAUDERIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Manning - 5 starts
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Feb 25, 2025 -

Toyota of Hollywood FL responded

Thank you for trusting Drew with your service needs at Toyota of Hollywood! We appreciate the five-star review. See you next time!

February 24, 2025

Wonderful job did I always recommend Toyota and specially Mr.Brian always take care in my all vehicles 👍 More

by DHARSHANA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Toyota of Hollywood FL responded

Thank you for the glowing review! We're delighted to hear that Brian has consistently taken great care of your vehicles at Toyota of Hollywood. We appreciate your recommendation and look forward to serving you again in the future!

February 24, 2025

What I don’t like is you call and make an appointment and you’re lumped in with the people who just drive up More

by LPROBETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah in service excellent
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Feb 24, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with us. At Toyota of Hollywood, we strive to provide efficient service and appreciate your input on the appointment process. We'll work on improving this aspect to enhance our customer experience!

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