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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,585 Reviews

2,585 Reviews of Toyota of Hollywood - Service Center

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February 03, 2025

I recommend you you guys to go to the David Silvia customer service. He is the best one in the Hollywood. More

by omerisam6699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Toyota of Hollywood FL responded

Thank you for recommending David Silvia and our team at Toyota of Hollywood! We're delighted to hear about your positive experience. We appreciate the support and look forward to serving you again in the future!

February 02, 2025

Got there for a oil change and rotation, left with a noise in my front wheel. Been charged 40 dollars extra for pulling a nail (!), too. More

by Sebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 03, 2025 -

Toyota of Hollywood FL responded

Sebastian, I'm sorry to hear about the issues following your visit. We strive for thorough and satisfactory service, so it's concerning that this was not your experience. Please reach out at your convenience so we can address these concerns directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 02, 2025

Service was excellent, from the moment I arrived everyone i spoke to were very courteous and helpful. I waited ther for my car and the area to wait was very comfortable More

by mangeles56mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Feb 03, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Toyota of Hollywood provided excellent service and made your wait comfortable. We appreciate the feedback and look forward to serving you in the future!

January 31, 2025

Very professional and efficient and it was a good experience, highly recommended. to anyone to use More

by Hir9291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Toyota of Hollywood FL responded

We're elated to get your positive review of Toyota of Hollywood. Thank you for the kudos!

January 31, 2025

Muy bueno recomendado 100 por ciento todo muy rápido y profesional los felicito a todos.. More

by MORARONALDOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Toyota of Hollywood FL responded

Gracias por apoyarnos, Ronaldo! Estamos felices de saber que su experiencia con nosotros en Toyota of Hollywood fue de 5 estrellas.

January 30, 2025

I have great success with Toyota of Hollywood and recommend it to everyone. Thank you More

by Paul H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
Jan 31, 2025 -

Toyota of Hollywood FL responded

Thanks so much, Paul. We look forward to your next visit to Toyota of Hollywood!

January 30, 2025

Receptionist for service very courteous and set my appointment up to accommodate my time. Always request Drew as my service writer because he always gets me in and out as quickly as he can . Dealers More

by grandma10bip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
Jan 31, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that our team, especially Drew, provided courteous and efficient service at Toyota of Hollywood. We appreciate your kind words about our dealership's cleanliness and friendly staff. Looking forward to serving you again soon!

January 30, 2025

The only thing I’ll mention is that there appears to be a need for more technicians. Every other aspect was great to include the customer service. More

by omarburris5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Toyota of Hollywood FL responded

Thank you for your feedback! We're glad to hear that the customer service met your expectations at Toyota of Hollywood. We appreciate your suggestion regarding technicians and will certainly take it into consideration.

January 30, 2025

Always a great experience. Staff is very knowledgeable, friendly and courteous. Facility is organized, clean and service is efficient. More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with us at Toyota of Hollywood! We're delighted to hear that our knowledgeable and friendly staff, along with our clean facility, made your visit enjoyable. We look forward to serving you again in the future!

January 30, 2025

There 2 other Toyota dealers that are closer . But only Hollywood Toyota service department is the only place that work on my car. A shout out to Brian Singletery. He is professional, friendly and More

by marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Toyota of Hollywood FL responded

Marc, we're delighted to hear that Brian and our Toyota of Hollywood service team have earned your trust over the years. Thank you for choosing us as your go-to dealership! We'll be sure to pass along your kind words to Brian.

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