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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,571 Reviews
Call Service Center (844) 888-0753

2,571 Reviews of Toyota of Hollywood - Service Center

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January 22, 2025

Service department was great. Service personnel was very helpful from start to finish with my car. More

by ZITZYONE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Manning, service department
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Jan 22, 2025 -

Toyota of Hollywood FL responded

It was our pleasure to assist you. Thank you from all of us here at Toyota of Hollywood!

January 22, 2025

Waited 3 1/2 hours with a opointment just for oil change and tire rotación. But they were very friendly. More

by easy_sailling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Jan 22, 2025 -

Toyota of Hollywood FL responded

Thank you for your feedback. While I'm glad to hear our team was friendly, I apologize for the long wait during your appointment. We strive to provide efficient service and will work on improving this aspect of our operations. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 22, 2025

Great service. A quick follow-up afterward to provide estimate for part and labor. A great waiting area with nice facilities More

by GILLESBOUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Toyota of Hollywood FL responded

Gilles, we're delighted to hear you enjoyed the service and amenities at Toyota of Hollywood. Thanks for sharing your experience with us!

January 22, 2025

Brian the service manager is the best. Best service advisor Brandon.Very quick and efficient More

by TAYYA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Toyota of Hollywood FL responded

Thank you for reviewing Brian and Brandon at Toyota of Hollywood!

January 22, 2025

When customers called we cannot get representatives on the phone. My car fix and it didn’t carry me Home it cost me Hotel fee and towed truck again I got my car and it took 3 days to broken again. More

by hiawathamclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about the difficulties you faced with our service and communication. We strive for reliability, so it's concerning that your car broke down again after being fixed. Please reach out directly so we can address these issues promptly and work towards a resolution. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 21, 2025

Excelente, la verdad la atención y servicio fueron muy buenos, gente muy agradable al igual que las instalaciones More

by JUMARO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Toyota of Hollywood FL responded

Nos contenta saber que ha disfrutado de la atención y servicio en Toyota of Hollywood. Gracias por compartir su experiencia positiva con nosotros!

January 20, 2025

Excellent nice work a good job and good costumer services very fast fast thanks guys More

by EMERSONCANALES35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Toyota of Hollywood FL responded

Thank you so much for supporting Toyota of Hollywood!

January 20, 2025

This dealership is very clean. They have great customer service and care. I know this is something they can’t control but i just wish they were a little faster. But overall they we More

by Jgacita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Toyota of Hollywood FL responded

Thank you for the feedback! We're glad to hear that our team at Toyota of Hollywood provided great customer service and care. We appreciate your patience and will work on improving speed in the future.

January 20, 2025

Service was great. The car is running well and the brakes are great. Thank you More

by marco_tulio34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Toyota of Hollywood FL responded

Marco, we are happy to hear that you received five-star service at Toyota of Hollywood! Enjoy those brakes!

January 19, 2025

The service manager is incredible. He’s got a good personality and that in return had me made the decision to do further work on my car More

by Whitediamonds500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that our service manager made such a positive impression on you at Toyota of Hollywood! Thank you for trusting us with your car, and we look forward to assisting with any future needs.

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