Toyota of Hollywood - Service Center

The drop off had no signage, it looked very chaotic. This was my first time and I was confused on what I needed to do and go. This was my first time and I was confused on what I needed to do and go. More

Highly professional, excellent service from all employees, Client Service Representative Andris was exceptional in explaining the service I needed and discussed in detail, even for a busy dealershi employees, Client Service Representative Andris was exceptional in explaining the service I needed and discussed in detail, even for a busy dealership the atmosphere was professional, pleasant and peaceful. I will definitely continue to come back to Toyota of Hollywood FL for all my service appointments here. Thank you. More

Mike was very friendly. He explained in detail what service my car needed. He was very knowledgeable. I was very satisfied with the service . I did not have to wait. I was He explained in detail what service my car needed. He was very knowledgeable. I was very satisfied with the service . I did not have to wait. I was in and out very quickly. More

I personally did not have the best experience possible. I will say the sandwich shop inside made me a nice sandwich for a great price. The service experience was not so great. Nothing was accomplished. I h I will say the sandwich shop inside made me a nice sandwich for a great price. The service experience was not so great. Nothing was accomplished. I had to go down the street for my alignment the service was not much better there but at least they did the job... More

Good service and friendly atmosphere. Organized and very large display of vehicles. Very professional treatment Organized and very large display of vehicles. Very professional treatment More

Very happy with the service I received Thank you JC Reyes, car runs really smooth now Reyes, car runs really smooth now More

The collision center did a great job replacing my bumper which some driver hit. Our vehicle looks brand new. which some driver hit. Our vehicle looks brand new. More

Always excellent service. Professional and friendly service staff who listen attentively. With the car in the service bay, receive advise if any additional issues are discov Professional and friendly service staff who listen attentively. With the car in the service bay, receive advise if any additional issues are discovered and need immediate attention. More

My car was due for its service. Mike in Service was very helpful. He found things that needed to be done and was very careful. Thanks TOH for taking care of me! Mike in Service was very helpful. He found things that needed to be done and was very careful. Thanks TOH for taking care of me! More

I am writing to express my disappointment with the recent service experience at your dealership. I dropped off my car at 8:30 AM, as scheduled, and was assured I would be contacted once the service was compl service experience at your dealership. I dropped off my car at 8:30 AM, as scheduled, and was assured I would be contacted once the service was completed. Unfortunately, I did not receive any update or call throughout the day, and by 5 PM, I was still left waiting for information. This lack of communication is unacceptable and demonstrates a disregard for customer time and satisfaction. Effective customer service is built on clear communication and respect for the client’s schedule, and this experience fell far short of those standards. I hope you will address these issues to ensure that future customers receive the level of service expected from a reputable dealership. Sincerely, Yuleima Toledo More