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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,835 Reviews

2,835 Reviews of Toyota of Hollywood - Service Center

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January 30, 2025

Always a great experience. Staff is very knowledgeable, friendly and courteous. Facility is organized, clean and service is efficient. More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with us at Toyota of Hollywood! We're delighted to hear that our knowledgeable and friendly staff, along with our clean facility, made your visit enjoyable. We look forward to serving you again in the future!

January 30, 2025

The only thing I’ll mention is that there appears to be a need for more technicians. Every other aspect was great to include the customer service. More

by omarburris5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Toyota of Hollywood FL responded

Thank you for your feedback! We're glad to hear that the customer service met your expectations at Toyota of Hollywood. We appreciate your suggestion regarding technicians and will certainly take it into consideration.

January 29, 2025

Great service, awesome atmosphere! We recommend Hollywood Toyota to anyone looking to buy a new car. Thank you VIP Team @ Hollywood Toyota. More

by maria.gomez.info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Castro VIP Team
Jan 31, 2025 -

Toyota of Hollywood FL responded

Thank you for the glowing review! We're delighted to hear that our VIP Team at Toyota of Hollywood provided a great experience. We appreciate your recommendation and look forward to serving you again in the future!

January 29, 2025

Convenient location, professional drop off, little pressure to do additional services. The cost is reasonable. More

by ohb3642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Toyota of Hollywood FL responded

We're glad to hear you found our location convenient and appreciated the professional service at Toyota of Hollywood. It's great that you felt comfortable with no pressure for additional services, and we're pleased the cost met your expectations. Thanks for sharing your experience!

January 28, 2025

Drew Manning is the best. I have known him for many years. I appreciate his professional and excellent service. More

by b-rad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Toyota of Hollywood FL responded

Thank you for the kind words about Drew! We're pleased to hear his professional service has made a positive impact over the years. See you next time at Toyota of Hollywood!

January 28, 2025

The auto mechanic provided good service and was also customer friendly. The car was completed in a timely manner. More

by mertens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that our auto mechanic provided you with excellent service and a friendly experience at Toyota of Hollywood. Thank you for sharing your positive feedback, and we're glad everything was completed promptly!

January 28, 2025

They were very professional, attentive, they attended to me on time and did not take long, it is the best place to take my Toyota. More

by ralph Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Toyota of Hollywood FL responded

Ralph, we're delighted to hear that you had a timely and professional experience with us at Toyota of Hollywood. Thank you for trusting us with your vehicle!

January 28, 2025

Excellent service. On time. Plenty of staff to take care of the demand. Comfortable waiting area. Good food court. Overall very satisfied. More

by trachtenbergmarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear you had a satisfying experience at Toyota of Hollywood! Thank you for highlighting our service and amenities. We appreciate your support!

January 27, 2025

JC Reyes was service representative, he extremely helpful and knowledgeable. He keeps updated with the progress of the work done on your vehicle and always gives good and honest feedback More

by elloner91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that JC provided such helpful and knowledgeable service at Toyota of Hollywood. Keeping our customers informed is a top priority, and it's great to know you appreciated the honest feedback. Thanks for sharing your experience!

January 27, 2025

Not happy. Transmission went in my car 2018 never missed appointment in 6 year plus car never gave me a warning. Pissed off More

by barbaramcfadden35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Toyota of Hollywood FL responded

Barbara, I'm sorry to hear about the unexpected transmission issue with your car. We understand how frustrating this can be and would like to assist you in resolving it. Please reach out so we can discuss further steps. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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