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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,497 Reviews
Call Service Center (844) 888-0753

2,497 Reviews of Toyota of Hollywood - Service Center

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October 12, 2024

Best dealership I've ever been in, wonderful staff ( Brandon). Clean, comfortable and a place to eat More

by athompkins27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Oct 15, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that Brandon was great to work with and that you enjoyed your waiting experience. Thanks for choosing Toyota of Hollywood.

October 12, 2024

They were professional, friendly and they Explained to me future services or work to do More

by FONFREL_CLIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Toyota of Hollywood FL responded

We can't thank you enough for the excellent review of Toyota of Hollywood!

October 11, 2024

I was scam for a salesman his name was Mike or Luis , long history he work with Pedro Oberto .. he lie to me is very sad he’s Venezuelan but he represents the ugly part of latinoamericano More

by Luima18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike or Luis and Pedro Oberto
Report | Print
Oct 13, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with our sales team. We strive for honesty and integrity in all interactions, so it's concerning to learn that this was not the case during your visit. Please reach out directly so we can address this situation further and work towards a resolution. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

October 10, 2024

Vehicle came back wet and dirty and partially completed. Service was rush and I wonder if vehicle was service at all. More

by parkerdevon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
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Oct 10, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with us. We're sorry to hear about the condition of your vehicle after service at Toyota of Hollywood. Please reach out directly so we can address this and ensure a better experience next time. - Shawn Jones - Customer Relations Manager - (954) 893-4660

October 10, 2024

Love David Silva my service writer and love the fact that it's so close to my house. More

by ADELEGONZALEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Toyota of Hollywood FL responded

Adele, thank you for leaving Toyota of Hollywood a five-star review! We are glad that our team is helpful and our location is convenient. See you next time!

October 10, 2024

I have to come back 2 times and the problem still remains. My car conditions are worse now! More

by VILLEGASWORLDTRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
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Oct 11, 2024 -

Toyota of Hollywood FL responded

Thank you for letting us know about your disappointing experience. Your feedback will help us provide better service in the future. If you would like to discuss anything further, I've listed my contact information here. - Shawn Jones - Customer Relations Manager - (954) 893-4660

October 09, 2024

Un excelente servicio,DARIO nos dio una atención excelente, nos llevaron ala casa y nos recogieron cuando estuvo terminado el servicio, GRACIAS More

by adamesgabriel2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DARIO
Report | Print
Oct 10, 2024 -

Toyota of Hollywood FL responded

Adames, gracias por compartir su experiencia con Dario y el equipo de Toyota of Hollywood. Nos alegra saber que ha recibido un servicio excelente. Estamos aquí para ayudarle cuando lo necesite!

October 09, 2024

Good service, excellent attend, I went with my car in perfect condition. I recommwnd they More

by rllaneza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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Oct 10, 2024 -

Toyota of Hollywood FL responded

Rllaneza, thank you for the positive feedback about your recent visit to Toyota of Hollywood!

October 09, 2024

Good service thank you for help me with the maintenance, the front desk girl, excellent service customer More

by maujenny126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Toyota of Hollywood FL responded

Jenny, thank you for your feedback! We're glad to hear that our team at Toyota of Hollywood provided excellent service during your visit. We appreciate the support and look forward to assisting you in the future!

October 08, 2024

The service was faster than expected. Brandon was nice, knowledgeable, and helpful. He took the time to answer all my questions. I also want to thank his colleague for his patience and ef More

by Jenny
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 08, 2024 -

Toyota of Hollywood FL responded

Jenny, we're delighted to hear that Brandon and the team at Toyota of Hollywood provided you with such attentive service. Thank you for sharing your experience, and we hope to assist you again in the future!

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