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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,608 Reviews

2,608 Reviews of Toyota of Hollywood - Service Center

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October 25, 2024

QUALITY SERCVICE! !! THE BEST AND IT WAS VERY EASY! WHAT A DEAL, WILL BE COMING BACK!!! More

by DF_908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID SILVA
Oct 28, 2024 -

Toyota of Hollywood FL responded

We are thrilled to receive this feedback and we look forward to assisting you again here at Toyota of Hollywood down the road!

October 25, 2024

Everyone is very knowledgeable and nice, it was taking care of and everything went smoothly. Thank you More

by bibitoribio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Toyota of Hollywood provided knowledgeable and smooth service. We appreciate your support and look forward to assisting you again in the future!

October 25, 2024

They did a great job putting a transmission in my truck that took only one day. More

by rickywilliams111960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Reyes
Oct 28, 2024 -

Toyota of Hollywood FL responded

Thanks for choosing Toyota of Hollywood for your transmission needs, Ricky. We appreciate the kind review!

October 23, 2024

I signed up for a 39. 99 oil change on the website and was charged almost 80$ despite the scheduled appointment said differently. I was told my vehicle was not applicable More

by Lionel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Toyota of Hollywood FL responded

Lionel, I apologize for the confusion and frustration you experienced with our pricing. It sounds like there was a miscommunication regarding your vehicle's eligibility for the offer. I'd like to investigate this further and ensure we address any discrepancies. Please feel free to reach out so we can resolve this issue together. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

October 23, 2024

Nice, friendly very knowledgeable to answer all my questions and concerns accurately. Service was quick and it was a pleasure having my car service there. More

by ALISON.CLARE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that you had a pleasant and efficient experience with our team at Toyota of Hollywood. Thank you for choosing us, and we look forward to serving your car needs in the future!

October 23, 2024

They are very good and fast in the oil service. I am customer for over 10 years. Very satisfied More

by LeoMasano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Toyota of Hollywood FL responded

Leo, thank you for leaving Toyota of Hollywood a five-star review! We are happy to hear that our team delivered excellent service.

October 23, 2024

Good service. Very busy but they work fine. The customer service was friendly and very respectful More

by Guyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Toyota of Hollywood FL responded

Guyen, it was our pleasure to assist you. Thank you from all of us here at Toyota of Hollywood!

October 21, 2024

I had a great experience at the service department with all the employees I had to deal with. More

by danreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Toyota of Hollywood FL responded

Thank you for the excellent review of Toyota of Hollywood, Dan!

October 21, 2024

Bryan has always gave good costumer service, however your outside service attendance are rude and provides very little support. More

by emolyn1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Toyota of Hollywood FL responded

Emolyn, thank you for sharing your feedback. We're glad to hear Bryan has been providing good customer service at Toyota of Hollywood, but we're sorry about the experience with our outside service attendants. We'll address this issue and work on improving it!

October 21, 2024

Todo muy bien el servicio bastante rápido muy agradable Abel el muchacho que me atendió More

by MARLENENIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
Oct 23, 2024 -

Toyota of Hollywood FL responded

Marlene, apreciamos las 5 estrellas para Toyota of Hollywood! Gracias por tomarse el tiempo de compartir su experiencia con Abel. Tenga una gran semana!

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