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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,628 Reviews

2,628 Reviews of Toyota of Hollywood - Service Center

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October 20, 2024

I was sceptical about bringing my car to a dealership because I know how expensive it is but I went online found a promotion showed it to the agent that helped me and he honored it and also was very cert More

by ELDSR773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Oct 22, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us at Toyota of Hollywood! We're glad to hear that our team was able to honor the promotion and provide courteous service. We look forward to assisting you with any future needs for your car!

October 20, 2024

Always go to Drew for my vehicle service. He delivers exceptional customer service. Always with a great attitude. More

by veraluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood for your vehicle service needs! We're delighted to hear that Drew consistently provides exceptional customer service with a great attitude. We appreciate your support and look forward to serving you again!

October 20, 2024

I must say. I really like the service That you all provided.I was very impressed in the way the Check-in service went through Machine. More

by CAROLWALKER099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fritzberg Antoine
Oct 22, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that you were impressed with the check-in service at Toyota of Hollywood! Thank you for sharing your positive experience, and we look forward to serving you again in the future.

October 20, 2024

Muy bueno me gusto el mantenimiento que le dieron a mi carro. Volveria de nuevo More

by lisbry2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Toyota of Hollywood FL responded

Estaremos felices de servirle de nuevo cuando lo necesite! Gracias por la confianza en Toyota of Hollywood.

October 20, 2024

They did an excellent job and an amazing service. Staff were nice and helpful and informative More

by Satyriaadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Toyota of Hollywood FL responded

It was our pleasure to assist you and we appreciate the kind feedback on our team. Thank you from all of us here at Toyota of Hollywood!

October 19, 2024

My service advisor Andris Prado treated my wife and me like family. If you need service this is the best service there is and Andris Prado is the best service advisor I have ever had. More

by Pastor Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor -Andris Prado
Oct 21, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're delighted to hear that Andris made you feel like family during your visit at Toyota of Hollywood. We appreciate the recommendation and look forward to serving you again!

October 18, 2024

I drove over 90 miles to Toyota of Hollywood to service my Tacoma truck but nothing was done. In September someone called to remind me to come in to get the service done, so I told him that it's due in O More

by sirexroberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience. It sounds like there was some miscommunication regarding the maintenance schedule and services promised. We aim for clarity and thoroughness in our service appointments, so I apologize for any oversight here. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

October 17, 2024

I brought my car in for repair a little after 7:00 am a little after 9:00 am I was told they cannot fine the parts. After trying to make a decision if to stay or leave they offered me a rental where I had More

by NOLANREDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon was the person taking care of my order but was not there the day of the repair to make sure that everything was taken care of.
Oct 18, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience. It sounds like there was some miscommunication during your visit, and I apologize for any inconvenience this caused. We aim to provide clear updates and timely service, so it's disappointing to hear we fell short here. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

October 17, 2024

The People were very professional, knowledgeable, informed me that my vehicle is due for new tires, and I was provided with a ride home and back to get my vehicle after the repairs, I'm confident tha More

by Dsd1060@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with Toyota of Hollywood! We're glad to hear our team provided professional service and kept you informed about your vehicle's needs. We look forward to assisting with future maintenance!

October 16, 2024

Very nice service and friendly people , always very good, close to my house , good sevice More

by marthabosch711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario
Oct 17, 2024 -

Toyota of Hollywood FL responded

Thank you for this 5-star review of Toyota of Hollywood! We appreciate your shoutout to our team!

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