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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,495 Reviews

2,495 Reviews of Toyota of Hollywood - Service Center

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September 16, 2024

Lost my locker keys. Gave a picture and left my number no response. I checked over the phone if there will be any delay, i was told busy hour is over, but still Waited More

by Aziz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Toyota of Hollywood FL responded

Aziz, I'm sorry to hear about your experience. It sounds like we missed the mark on several fronts, and I apologize for any inconvenience caused. Please reach out so we can address these issues directly and make things right for you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 16, 2024

Gracias a Andris Prado, por su excelente Servicio al cliente, la recomiendo a todo el que quiera arreglar su carro en Toyota Ella nos ofrece todas las garantías Gracias. Marisol y Fabio. More

by 19marisol.rodriguez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adri Prados
Sep 16, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con Andris y el equipo de Toyota of Hollywood. Nos alegra saber que recibió un excelente servicio al cliente y agradecemos la recomendación. Estamos aquí para ayudar en lo que necesite, Marisol!

September 16, 2024

Friendly and polite customer service. Very knowledgeable as well. Service seems to be a bit overpriced. More

by edniev22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Toyota of Hollywood FL responded

Thanks for your feedback! We're glad to hear you found our team at Toyota of Hollywood friendly and knowledgeable. We'll take your comments about pricing into consideration as we strive to improve.

September 16, 2024

Excelente atención y programación, desde que se ingresa hasta el final. Su servicio fue muy satisfactorio More

by paoveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con Toyota of Hollywood, Pao. Nos alegra saber que recibió una atención excelente y un servicio satisfactorio. Esperamos poder servirle nuevamente en el futuro!

September 16, 2024

David the associate that attended my vehicle was helpful and informative. Every at the dealership was friendly and nice More

by angel c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Sep 16, 2024 -

Toyota of Hollywood FL responded

Angel, we're glad to hear David and the team at Toyota of Hollywood provided helpful and friendly service. Thanks for sharing your experience!

September 16, 2024

AMAZING SERVICE AND GREAT PEOPLE. THE GENTLEMAN THAT HELPED ME, DARIO, WAS REALLY GOOD. THANK YOU ! More

by be11aco22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that Dario provided excellent service. Thank you for supporting the Toyota of Hollywood team!

September 16, 2024

Todos las personas que estuvieron involucrados en la operación fueron realmente efectivos y capaces de resolver de una manera correcta y rápida More

by MARTINEZABREU
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Toyota of Hollywood FL responded

Nos alegra saber que nuestro equipo en Toyota of Hollywood fue efectivo y resolutivo. Gracias por su reseña!

September 15, 2024

Excelente atencion, estan pendientes de las fechas que corresponden realizar los mantenimientos, servicio rapido y responsables More

by anlyfranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Guevara
Sep 16, 2024 -

Toyota of Hollywood FL responded

Gracias por la reseña, Anly! Nos alegra saber que el equipo de Toyota of Hollywood le brindó un servicio rápido y responsable. Apreciamos su apoyo!

September 15, 2024

I suspect my vehicle was never service. I was sitting on the outside, where I saw my car parked in the parking garage for the entire 2hrs I was there. Then an attendant presented it to me a More

by shaennis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Salinos
Sep 16, 2024 -

Toyota of Hollywood FL responded

Shaennis, we're sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out directly so we can address your concerns promptly at Toyota of Hollywood. Thank you for letting us know!

September 15, 2024

The service was fast, the waiting time was short . .Dario expleined all details related to 50.000 miles service More

by joscar2511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 16, 2024 -

Toyota of Hollywood FL responded

Joscar, we're glad to hear Dario provided you with efficient and informative service at Toyota of Hollywood. Thanks for the positive feedback!

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