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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,753 Reviews
Call Service Center (844) 888-0753

2,753 Reviews of Toyota of Hollywood - Service Center

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November 13, 2024

Yes horrible . Never get coupons and they didn't wash my car. When called to get a Uber back , they transfer me to voicemail . They don't give coupons anymore to m More

by AOL_0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and service agent , didn't remember names
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Nov 14, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with the coupons and car wash. We strive for better service and communication, so it's disappointing to know we fell short here. Please reach out directly if you'd like us to assist further or address any other concerns you may have. Thank you, Shawn Jones - Customer Relations Manager (954) 893-4660

November 13, 2024

Very pleased with this visit, Andris Prado was very helpful and very knowledgeable of my issues. More

by Pedro75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris Prado
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Nov 13, 2024 -

Toyota of Hollywood FL responded

Pedro, thanks for sharing that Andris was helpful at Toyota of Hollywood! We appreciate your business and five-star review.

November 13, 2024

Customers service representatives was excellent taken care of my car to make sure I was satisfied thanks for the amazing service More

by HOLNESSMICHAEL19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Toyota of Hollywood FL responded

Michael, we're delighted to hear that our customer service representatives at Toyota of Hollywood provided you with excellent care. Thanks for sharing your experience!

November 12, 2024

It was Awesome and good customer service, well done Toyota of Hollywood FL. Looking forward for another service More

by SHAKTIHAZARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear you had an awesome experience with our team at Toyota of Hollywood FL! Thank you for the kind words, and we look forward to serving you again in the future.

November 12, 2024

My appointment was at 2pm and I was taken care of very quickly when I got there. More

by Terelarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.C. Reyes was very efficient
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Nov 12, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that our team provided efficient service. Thanks for choosing Toyota of Hollywood!

November 12, 2024

I'm very pleased with the service they provided me. Every body was polite. Thanks More

by ZELAYAADILIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian from Dominican Republic
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Nov 12, 2024 -

Toyota of Hollywood FL responded

Thanks so much for the feedback. We look forward to your next visit to Toyota of Hollywood!

November 12, 2024

Schedule a. Appointment to patch a tire fir 7:30am and had to Wait 3 hours to get my car finish More

by REYNAT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Toyota of Hollywood FL responded

I'm sorry for the delays you experienced during your appointment. This is not reflective of the efficient, accommodating service we strive for and we appreciate you bringing this to our attention. If there's anything else we can do to assist, please reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

November 11, 2024

Problem found and fixed. Fantastic. It was fixed in a timely matter. Great job done More

by Cmglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Toyota of Hollywood FL responded

We are so happy we could help! Thank you for choosing Toyota of Hollywood and for sharing your experience. Drive safely until we see you next!

November 11, 2024

Fast service. Attentive and respectful. I never have issues at this dealership. Good customer service. More

by robteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Toyota of Hollywood consistently provides fast and respectful service. We appreciate your support and look forward to serving you again in the future!

November 11, 2024

Dealer was able to take care of me and provided a ride for me to pick up my car when the service was finished. More

by JLETBETTER.JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that our team at Toyota of Hollywood took great care of you and provided a convenient ride service. Thank you for sharing your experience with us!

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