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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,607 Reviews

2,607 Reviews of Toyota of Hollywood - Service Center

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September 09, 2024

Excellent response,very customer friendly, efficient explanation of pricing,would recommend Toyota of Hollywood to all my friends. More

by ROSSELBA1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Toyota of Hollywood FL responded

Rosselba, we're delighted to hear you had such a positive experience with Toyota of Hollywood! Thanks for recommending us to your friends.

September 09, 2024

Appointment and estimated work time kept and accurate. Staff professional, knowledgeable, and friendly. Call back was quite prompt. More

by DHADB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario and service department professionals
Sep 10, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with Toyota of Hollywood! We're glad to hear our team was professional and prompt. We appreciate your support!

September 08, 2024

Best advisor, very knowledgeable and polite, answered all my questions with professionalism definitely recommend him to Toyota drivers More

by PERCIVALBALGOBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Toyota of Hollywood FL responded

Percival, thank you for recommending our advisor at Toyota of Hollywood! We're glad to hear they provided knowledgeable and professional service.

September 08, 2024

Everything was great Brandon was so professional . I would definitely recommend Toyota of Hollywood for service to others !! More

by Coach Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon silvestre
Sep 10, 2024 -

Toyota of Hollywood FL responded

Coach Powell, we're delighted to hear that Brandon provided you with professional service at Toyota of Hollywood. Thanks for the recommendation!

September 08, 2024

bad communication between SA and crew. Isah is great,but the crew stands around and talk to much. I'm in for a oil change at 7:15, my truck is then pulled out of service bay at 10:30,just More

by belikemike0529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isah
Sep 09, 2024 -

Toyota of Hollywood FL responded

We apologize for the delay and communication issues you experienced during your visit. It's great to hear that Isah provided excellent service, but we apologize for the lack of efficiency. We will be sure to share this with our team to improve our service timing for the future. Please reach out to me directly so we can make this right for you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 08, 2024

Mr Singletary made the experience very professional by making sure my car was well maintained More

by jrachelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Toyota of Hollywood FL responded

We are honored to receive your support. Thank you! - Toyota of Hollywood Team

September 07, 2024

Very nice place clean and respectful and the staff is very good the prices are fair for all maintenance More

by shmuliksirota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're glad to hear that our clean facilities, respectful staff, and fair prices met your expectations at Toyota of Hollywood. We appreciate your support!

September 07, 2024

Not worth the service, over priced,bad quality of work, no response from dealership. Never again. More

by mateorod19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Toyota of Hollywood FL responded

It's hard to see that you weren't satisfied with your experience, Mateo. We strive to provide 5-star service and care to our customers, and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to discuss this feedback further. Please reach out when you have the chance. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 07, 2024

Service tech are very helpful and knowledgeable, Every time I have taken my truck for service, they have in and out in about an hour More

by david.alberto_51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Toyota of Hollywood FL responded

David, we're glad to hear our service techs at Toyota of Hollywood have been helpful and efficient with your truck's maintenance. Thanks for sharing your experience!

September 07, 2024

They are super nice but don’t fixed the problem , 4 days I was waiting from 9AM to 5PM More

by zulmabturini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Toyota of Hollywood FL responded

I am sorry to hear that you are having trouble with your vehicle. We strive to deliver a seamless service experience, and it is never our intention to inconvenience our guests. I would be happy to speak with you to see what I can do to help fix things. Please reach out to me directly so we can discuss this further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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