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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,527 Reviews

2,527 Reviews of Toyota of Hollywood - Service Center

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August 12, 2024

JC Reyes always provides the best customer care. When he gives you a time for your car to be ready, it's always respected. I also appreciate his advice on how to care for my car. More

by OSSETTE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JCReyes
Aug 12, 2024 -

Toyota of Hollywood FL responded

Thank you for highlighting JC Reyes and the excellent service at Toyota of Hollywood! We're glad to hear your experience was timely and informative. We appreciate your support!

August 12, 2024

Horrible service at service center . They don’t care . I scheduled my first appointment. But very disappointed. I forgot service manager guy’s name . He was unprofessional, unfriendly an More

by dulonchow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your disappointing experience at our service center. We strive for professionalism and friendliness, so it's concerning that this wasn't reflected during your visit. Please reach out directly so we can address these issues and make things right for you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 12, 2024

Sebastian was great as a service advisor and helped me get the maintenance on my car done. More

by K3nni3l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Marmolej
Aug 13, 2024 -

Toyota of Hollywood FL responded

Thank you for reviewing Sebastian and Toyota of Hollywood! We hope to assist you again down the road!

August 12, 2024

Mi carro era lease, ahora propio y ya no tiene garantía, su nivel de robo es increible ya que me lo estan cobrando como nuevo, no pago un dolar más ahí More

by yameyamex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Toyota of Hollywood FL responded

Lamento escuchar sobre su experiencia con el costo de su carro. Nos esforzamos por ofrecer precios justos y transparentes, así que es preocupante recibir este tipo de comentarios. Si está dispuesto a discutir esto más a fondo, no dude en contactarnos para encontrar una solución adecuada. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 12, 2024

Quality respect customers time fast services my service personnel ensured that I was taken care of More

by Gladis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Toyota of Hollywood FL responded

Gladis, thank you for highlighting the efficient service and respect for your time at Toyota of Hollywood. We're glad to hear our team took great care of you!

August 12, 2024

Good service for dealer del toyota Hollywood thanks you for all service you make for me,god bless your dealer amen More

by SONSONESTIMAT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're delighted to hear that you had a positive experience with Toyota of Hollywood. God bless, and we look forward to serving you again in the future!

August 11, 2024

BUENA ATENCION DE SU PERSONAL. CERCA DE MI UBICACIÓN BUENA OPCION PORQUE OFRECEN TRANSPORTE PARA FACILITAR LA ESPERA DEL SERVICIO EN CASA. GRACIAS. More

by olysrivasve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
Aug 12, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia con Toyota of Hollywood. Nos alegra saber que ha encontrado útil nuestro servicio de transporte y la atención del personal. Estamos aquí para ayudarle cuando lo necesite, Olys!

August 11, 2024

The people there are very courteous and friendly. They called the Lyft for me to take me home within 2 minutes. More

by moezilerose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're glad to hear our team at Toyota of Hollywood provided courteous and friendly service, including arranging a quick Lyft ride for you. We appreciate your feedback!

August 11, 2024

When I get my car serviced the word is EXCELLENT. FROM THE SERVICE MANAGER TO THE FIRST ONES I SEE WHEN I GET THERE. EXCELLENT WORK More

by Sportyblk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Toyota of Hollywood FL responded

Thank you for the glowing review! We're delighted to hear that our team at Toyota of Hollywood provided excellent service from start to finish. We appreciate your support and look forward to serving you again!

August 11, 2024

Great services and faster costumer service were amazing very good thanks to you all good job More

by godchildamazing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Toyota of Hollywood FL responded

Here at Toyota of Hollywood, we always value and appreciate our customers' feedback. Thank you for the kind words!

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